Jobs for People with MS: National MS Society

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Job Information

All-Stat Portable Account Executive in Peoria, Illinois

Job Summary:

We are looking for a dynamic, high performing Account Executive to create long-term, trusting relationships with our customers. The Account Executive's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. The ideal candidate has a history of bringing on new business and hitting sales quotas and loves the challenges that come with outbound prospecting in a competitive market.

Primary responsibilities:

  • Serve as the lead point of contact for all customer account matters.

  • Build and maintain strong, long-lasting client relationships.

  • Negotiate contracts and close agreements to maximize profits.

  • Develop trusted advisor relationships with key accounts, administrators and other senior living and healthcare professionals

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

  • Prepare reports on account status

  • Collaborate with sales team to identify and grow opportunities within territory

  • Assist with challenging client requests or issue escalations as needed

  • Prepare for data and paperwork for Quality Assurance meetings at facilities

  • Attend and present at QA meetings at facilities

Requirements: 

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

  • Demonstrable ability to communicate, present and influence key accounts at all levels of an organization, including executive and C-level

  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)

  • Experience delivering client-focused solutions to customer needs

  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

  • Excellent listening, negotiation and presentation abilities

  • Strong verbal and written communication skills

  • BA/BS degree in Business Administration, Sales or relevant field

  • Previous experience in LTC or SNF environments a plus

  • Effective time management and organizational skills

  • Excellent interpersonal skills

Competencies:

  • Strong Communication and Customer Service Skills

  • Peer Relationships

  • Customer Focus

  • Integrity and Trust

  • Functional/Technical Skills

  • Priority Setting

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