Job Information
AireSpring Quality Assurance Specialist - Telecommunications in Pasig, Philippines
Founded in 2001, family owned and operated AireSpring is a leading Provider of Managed Connectivity, Cloud Communications and Managed Security.
We have delivered over 20 years of outstanding service to our rapidly rising base of national and global customers, while growing organically and remaining debt free.
We have built a strong reputation of integrity, reliability and dependability with our partners and customers, receiving over 100 industry awards.
We combine incredible growth with the stability of a privately held, diversified, and debt free company. We work hard, play hard, celebrate our successes and pursue our goal of delighted customers with relentless passion.
Our experienced leadership team supports a vibrant and entrepreneurial corporate culture, giving you the chance to use your talents to make a real difference. At AireSpring, you’ll work alongside other smart and dedicated people to solve business and technology challenges while delivering excellent service to all of our customers.
General Purpose: Ensures products and services meet client, stakeholder and contractual expectations, by monitoring order processes/SOPs to enhance operations, ensure reliability of work product, and minimize errors.
Responsibilities and Duties
Implementation of quality assurance procedures
Order inspection and review of workflow
Contract review
pricing
process
accuracy
reports weekly on results
identify and log work errors with resolution or action items for correction
Evaluate processes and procedures to identify areas for improvement and share actionable process suggestions to enhance efficiency and effectiveness.
Qualifications:
Outstanding problem-solving and decision-making skills
Excellent verbal and writing skills
Strong analytical and organizational skills
Prior Telecom background required, minimum 2 years
conversant in multi-product/solution based business
Global connectivity, DIA, MPLS, Wireless
Hosted PBX
SDWAN, Firewall and SASE
Digital PRI and SIP VOIP solutions
All your information will be kept confidential according to EEO guidelines.
We combine incredible growth with the stability of a privately held, diversified, and debt free company. We work hard, play hard, celebrate our successes and pursue our goal of delighted customers with relentless passion.
Our experienced leadership team supports a vibrant and entrepreneurial corporate culture, giving you the chance to use your talents to make a real difference. At AireSpring, you’ll work alongside other smart and dedicated people to solve business and technology challenges while delivering excellent service to all of our customers.