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Pep Boys Automotive Technician A 150762 in Olive Branch, Mississippi

This is a Job Description for an Automotive Technician A in Olive Branch, Mississippi

Summary:

 A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities:

Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems. Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician). Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis. Continuously learn new technical information and techniques in formal training sessions to stay abreast with rapidly changing automotive technology. Assist fellow technicians/mechanics in performing technical activities. Keep store management aware of mechanical repair problems as they occur. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety, and environmental rules.

Requirements

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: A High School Diploma or GED. 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience. 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance). Section 609 certification required. State Inspection license if applicable. High level of motivation, energy and a customer-focused attitude. Must have a valid driver's license. Successful completion of pre-employment background check. Availability to work days, nights, holidays, and weekends as needed.

Equal Opportunity/Affirmative Action Employer.

 

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