Jobs for People with MS: National MS Society

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Matrix Providers Medical Office Clerk in Oceanside, California

Medical Office Clerk

Location: Oceanside, CA, United States

Healthcare Provider Type : Ancillary Services (MQS)

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Matrix Providers is hiring a Medical Office Clerk to join our team of talented professionals who provide health care services to our Military Service Members and their families at NH Camp Pendleton, CA

Minimum Qualifications:

  • Education: High School Degree General Educational Development (GED) equivalency and medical terminology.

  • Certification: None

Qualify (Qualifying/Credentialing):

  • Mandatory knowledge and skills.

  • A fully qualified typist with a minimum of 50 WPM is required.

  • General medical ethics, telephone etiquette, and excellent communication and customer service skills.

  • General office administrative and clerical skills to perform receptionist duties and answer telephones.

  • Ability to communicate effectively, both orally and in writing.

  • Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.

  • Experience. At least 6 months of experience in office setting.

  • Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.

Core Duties:

  • Greets patients/visitors at a front desk, information center or office setting.

  • Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.

  • Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections. - Obtains updates and files medical records as needed.

  • Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. - Ensures arrival of medical records prior to appointment(s).

  • Initiates and locates patient medical records as needed. - Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).

  • Performs other administrative and clerical duties in support of the medical care and operational support.

  • Creates appointment schedules and templates in patient appointment computer system.

  • Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system

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