Jobs for People with MS: National MS Society

Job Description Summary

Within Grid Solutions (GS), the Power Transmission (PT) Business Line is accountable for the design, production, sales and services of high and medium voltage products with 7 000 employees. The product portfolio covers Power Transformers, Air and Gas Insulated Switchgears, Power Quality Products and the sf6-free g3 technology. Typical customers of PT are worldwide Transmission, Distribution, Power Generation Utilities and Developers, as well as a wide range of Industrial customers. Typical project values range from a couple of thousand dollars, up to the multimillion-dollar range. PT Profit and Loss accountability is being structured around 7 geographical Regions, whereby EUROPE contributes with the three regions: NORTH, CENTRAL and SOUTH EUROPE.

The ComOps Manager PT EUROPE is responsible for driving operational excellence across PT in its European regions, by i) steering the Sales teams and (ii) a strong Risk Review processes, and by (iii) engaging personally in complex negotiations, to grow capabilities & efficiency of bid and customer facing teams in risk management and positive differentiation. The role drives change through adaption, localization, improved rigor & quality of deal making to ensure better customer outcomes while protecting the company.

In this role, he/she leads the Risk Review process & function during Sales & Tendering, up to transfer to project execution teams, and he/she acts as a matter expert support to the Sales & Tendering teams on terms, conditions, and risk mitigation. The role will report to the Commercial Operations Leader PT EUROPE.

Job Description

• Owns the assigned ComOps and respective proposal generation & risk process ensuring development of consistent operations in the ITO phase, adherent to our policies, processes & metrics

• Steers commercial teams in quality assurance of proposal build incl. the risk and approval management as well as a proper transition to OTR for all GS businesses in the region

• Builds & operates Deal Desk / R Reviews to drive early engagement / strategy development w/ region & product teams as well as Operations, ensuring leadership alignment at all levels to obtain necessary decisions timely

• Ensures performance & effectiveness measurement through appropriate support of customer facing teams, by applying KPIs and also by challenging project teams in risk/opportunity assessment & mitigation strategies, e. g. based on trend analysis, proposal post-mortems & customer feedback

• Ensures seamless hand-over of POs + signed contracts to OTR

• Drives empowerment through localization of Ts&Cs, functional expertise across-EC/GE, and people capability development.

• Establishes training, on-the-job coaching & mentoring to ensure an optimal defined level of proficiency and knowledge of customer-facing teams in risk and in negotiation skills.

• Supports the design and drives implementation of proposal standards and new commercial models to increase orders volume and market reach, e.g. Digital Thread/Services

• Steers quality initiatives across ITR to drive process rigor, simplification and customer outcome through sales & bidding as well as margin improvement measures, e.g. lessons learned / effective Return of Experience ops. mechanism.

• Support and drive change mgt. process to challenge current commercial processes, to reduce cycle time + costs, improve service quality; drives EE’s accountability to agreed/implemented changes.

• Interfaces with all functions across region and products such as Sales, Tendering/units, Legal, Commercial Finance & OTR teams to enhance successful commercial strategies and solutions

• Maintains knowledge of market trends, customer requirements, competitor actions and customer base

Qualifications / Requirements

• Bachelor’s Degree in Business or Engineering

• Minimum 10 years of Sales, ComOps Mgt. or Contract Mgt. experience

• Minimum 5 years of experience in the Energy industry

• Fluent English skills, additional european language would be an ass

• Strong didactical contractual & negotiation skills

• Potential to lead a team of ComOps Managers

Desired Characteristics

• Self-sufficiency and ability to program manage

• Ability to think strategically and be operationally rigorous

• Change agent with strong services acumen

Additional Information

Relocation Assistance Provided: No