Job Information
Ottawa County Veterans Service Commission Veterans Service Officer In-Training in Oak Harbor, Ohio
Ottawa County Veterans Service Commission Job Title: Veterans Service Officer In-Training (VSO-IT) FLSA: Non-Exempt Hours: 8:30 AM - 4:30 PM Classification: Full-Time/Classified Pay Grade: 4 ORGANIZATIONAL RELATIONSHIPS 1. Supervisor: Director 2. Employees Supervised: Does not supervise any employees. 3. Other: Works with staff. PREFERRED QUALIFICATIONS Veterans Service Officer In-Training (VSO-IT)
- High school graduate required; an Associates Degree or higher, from an accredited college/university, in Counseling, Clinical Psychology, Social Work, Paralegal Studies, or related course of study preferred.
- Per Ohio Revised Code 5901.07, must be a veteran of the Armed Forces of the United States who received an honorable discharge, as defined in § 5901.01. Honorable discharge is required for all periods served.
- Demonstrated appreciation for veterans and their dependents, as well as the rights and benefits they are entitled to.
- Understanding of stressors and issues confronting the military veterans.
- Ability to maintain confidentiality of sensitive and personal client information.
- Strong telephone and face-to-face communication skills with all types of individuals, including those with emotional and physical disabilities, who may be experiencing problems associated with Post Traumatic Stress Disorder, substance abuse, homelessness, etc.
- Good computer keyboard and database entry skills with working knowledge of Microsoft Word, Excel, PowerPoint, etc.
- Ability to conduct public presentations to various community groups and veterans' organizations.
- Ability to comfortably communicate with all levels of County and outside agency personnel.
- Must be a team player, possessing the capability to work with personnel at all levels of the reporting structure.
- Neat, professional appearance to properly greet the public and represent the Ottawa County Veterans Service Office (OCVSO).
- Valid State of Ohio drivers' license.
- Must pass required background investigation and drug/alcohol testing.
- Required to attain Veterans Service Office certification by the Ohio Department of Veterans Services 18 months after date of employment. Failure to attain Ohio Department of Veterans Services within 24 months will result in termination of employment.
- Required to attain certification as a National Veterans' Service Officer by the National Association of County Veteran Service Officers within 24 months of employment.
- Required to attain below within 24 months of employment:
- Completed Training Response, Involvement, and Preparation of Claims (also known as TRIP) training.
- Attained Defense Personnel Records Information Retrieval System (also known as DPRIS) access.
- Attained Department of Veterans Affairs (DVA) computer programs to include MAP-D, SHARE, VBMS, and Virtual VA.
- Working knowledge of Title 59 of the Ohio Revised Code and the Department of Veterans Affairs' rules and regulations.
- Evidence of ongoing continuing education in subject matter related to the role of Veterans Service Officer.
- Extensive knowledge of veteran benefits and assistance with various organizations that provide such programs.
ESSENTIAL DUTIES
Advise and assist present and former members of the Armed Forces of the United States, surviving spouses, parents, and their dependents in presenting claims or obtaining rights and/or under any law of the United States, Ohio, and Ottawa County, including, but not limited to:
Preparing and filing Service Connected Disability Compensation claims.
Preparing and filing applications for Concurrent Retirement and Disability Pay.
Preparing and filing ap