Job Information
City of Norfolk, Virginia Case Manager II - Mental Health in Norfolk, Virginia
Case Manager II - Mental Health
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Case Manager II - Mental Health
Salary
$41,775.00 - $68,093.00 Annually
Location
VA 23513, VA
Job Type
Permanent Full-time
Job Number
12241
Department
Community Services Board
Division
Community Support Services
Opening Date
09/06/2024
Closing Date
9/16/2024 11:59 PM Eastern
Description
Benefits
Questions
Description
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disabilities services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. The NCSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the people we serve.
The NCSB is seeking a Case Manager II to provide activities and services that assist adults diagnosed with a serious mental illness and co-occurring substance use disorders to access needed psychiatric, medical, substance abuse, social, educational, vocational, and other supports necessary to meeting basic needs. Completes clinical documentation in accordance with agency guidelines.
Departmental Hiring Salary Range: $41,775-$48,041
Essential Functions
Essential functions include but are not limited to:
Provides case management and related services for co-occurring and substance abuse clients in the office, community, or home.
Develops service plans based on assessments and in collaboration with individuals and/or families.
Provides client linkage to, coordination, and monitoring of services.
Identifies and accesses resources to meet needs and assists clients in procuring and maintaining resources and entitlements.
Provides client advocacy for needed resources or services, while empowering them to be as independent as possible.
Prepares and maintains documentation in compliance with agency, state, and federal guidelines and regulations.
Follows up with clients monthly to assess progress toward meeting service plan outcomes, satisfaction with service, and
eligibility of continued services.
Education/Experience
Bachelor's degree in a human services field, or equivalent combination of training and experience.
Experience in a human services field related to the area of assignment, to include work in case management. Some assignments also require specific experience working with various types of client populations.
Additional Information & Requirements
Valid Driver's License may be required depending on assignment.
Certification in basic first aid and CPR, depending on area of assignment.
Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee
03
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
04
Please select the highest level of education you have completed.
High School Diploma/GED
Some College (6 months or more)
Associate's Degree
Bachelor's Degree
Master's Degree or higher
05
How many years of adult case management experience do you have?
No experience
Less than 2 years of experience
2-3 years of experience
3-4 years of experience
5 or more years of experience
06
Are you proficient in Word and Excel?
Yes
No
07
Do you have experience with Electronic Health Records?
Yes
No
08
Do you have your QMHP-A certification?
Yes
No
09
Describe a time you were faced with a barrier and overcame it.
10
Do you have a valid driver's license?
Yes
No
11
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
12
Please provide the name, email address, and phone number of your current or most recent supervisor
13
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
Required Question
Agency
City of Norfolk
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