Jobs for People with MS: National MS Society

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Professional, Technical Writing

What does a Technical Writing do at Fiserv?

As an experienced member of our Core banking Base Development Group you will be responsible for the end-to-end technical documentation of one of the core banking products of Fiserv. A clear understanding of the product and good written and verbal communication skills.

What You Will Do:

• You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on.

• You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients.

• You will write and edit drafts, publish final versions, and incorporate company style and standards.

• You will participate in Project Meetings and adhere to project deadlines.

• You will research and complete other documentation and communications projects as assigned.

What You Will Need to Have:

• Must have good knowledge in FrameMaker 2017 and beyond.

• Bachelor's degree required. Degree in Technical Communications, Professional Writing, English, or Journalism preferred.

• 3 to 5 years of relevant technical writing experience in applicable field.

• Adheres to the Microsoft Manual of Styles and Standards and department’s writing standards.

• Experience with help development toolset to include desktop publishing, graphics, and word processing. (Word, FrameMaker, Visio, Excel, SharePoint and Adobe Acrobat).

• Understanding of content analysis, modeling, design, and structured writing.

• Experience with screen capture and screen editing tools for importing into other sources. (Flare, Word, PowerPoint).

• Experience creating technical documentation in SDLC and Agile environment.

• Proficient at writing content in U.S. English.

What Would Be Great to Have:

• Related banking industry experience in platforms, banking applications, payments or online financial solutions.

• Isn’t limited by what is today but looks for what is next.

• Quick to grasp how Fiserv software supports Financial Institutions.

• Builds relationships easily throughout the organization.

• Realizes the importance of details in leading to impactful outcomes.

• Personal ethics, quality work and a quality attitude.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.