Job Information
Tioga Downs Casino Resort Lead Buffet Line Attendant in Nichols, New York
Responsible for the presentation of all foods utilized on buffet line, ensuring the efficiency of the line on a scheduled shift is completed in accordance with Company specifications and standards and cleanliness of work area.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Communications liaison for line attendants to back of house Cooks.
Monitor the line to ensure food is filled per guidelines, temped and the space is clean.
Ensure guests have an exceptional experience by maintaining the line to company standards.
Relay guest compliments and/or complaints to management in order to reduce waste, increase revenue and increase customer service.
Train new buffet line attendants on job duties and to fit with our company culture.
Performs as a team member with Lead Line Cooks, Line Cooks, Dishwashers, Supervisors, Chefs, Servers, Utilities, and pertinent company Associates in producing a smoothly and efficiently run operation on a scheduled shift.
Ability to carve meats and prepare desserts, Salad Bar items as needed.
Responsible for maintaining a clean and sanitary area at all times in full accordance with State Health Regulations.
All other duties assigned.
SUPERVISORY RESPONSIBILITIES:
Directly supervises line attendants on a daily basis. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training associates, planning, assigning, and directing work, addressing complaints and resolving problems.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School diploma or GED preferred. Minimum of three months’ kitchen experience required.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Associate is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. While performing the duties of this job, the employee is standing for their entire shift, walking, listening, speaking and smelling. Frequently using wrist motion, dexterity, and eye-hand coordination, reaching, twisting and balancing.
The Associate is frequently required to lift up to 25 lbs., and occasionally required to lift up to 50 lbs.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an Associate encounter while performing the essential functions of this job. The Associate regularly works around mechanical moving parts.
The noise level in the work environment is usually moderate to loud.
Benefits Include:
Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)
Generous 401K plan - 100% Vested from the beginning!
Medical, Dental, Vision and Life Insurance available for Full-Time Employees
Paid Time Off, Sick Time and Holiday Pay
Tuition Reimbursement for eligible employees
Discounts available for Hotel, Restaurants, Spa Services, and more