Job Information
City of New York Operations Manager in New York, New York
Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $84,000.00-$100,000.00
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.
Specific duties include but are not limited to:
Manage operations of an assigned tour of the secure detention facility by planning, monitoring, and evaluating the ongoing programs relating to the supervision, conduct and order of the youth in care
Provide coverage for facility operations in the absence of the Executive Director of Operations
Conduct interviews and the selection of candidates for vacancies in secure detention
Manage staff scheduling, absenteeism, and overtime reduction
Implement policies and evaluates current practices to ensure operational safety and security for youth and staff are maintained
Monitor and ensures the Associate Youth Development Specialist coordinates all the activities and services to youth on a work tour; including education, recreation, medical and social services to ensure that programs are implemented to meet the needs of the youth
Conduct individual and group conferences with staff concerning the interpretation and implementation of agency policies and procedures, including techniques to be used in addressing behavioral and adjustment issues and develops staff skills in observing, recording, and addressing these identified areas
Demonstrate competence executing and performing Safe Crisis Management (SCM) and ensures staff are compliant with SCM training requirements
Review incident reports to ensure reports are legible, accurate and that reports contain all required identifiers
Conduct video review as part of the incident follow-up process to identify areas of success and trends impacting incidents
Conduct investigations of child abuse allegations and critical incidents by conducting interviews, viewing videos, preparing managerial reports, and submitting corrective action plans to the Executive Director of Operations and Assistant Commissioner of the facility within 24 hours of occurrence
Assess and evaluate tour critical areas and formulates action plans to address identified operational needs to better manage secure detention
Conduct Tours of Inspection of assigned living units
Establish and maintain a managerial system of control to ensure effective program operations
Oversee, monitor, and resolve City Time related issues
Please Note:
Candidates may be assigned to either Secure Detention location- Crossroads- 17 Bristol Street, Brooklyn, NY 11212 or Horizon- 560 Brooke Ave, Bronx, NY 10455
Candidate may be assigned to work days, evenings, nights, and overtime based on the agency needs
ADDITIONAL INFORMATION:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY:
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID#695175..
No phone calls, faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
ADMINISTRATIVE DIRECTOR OF RES - 1001B
Qualifications
A master's degree in social work from an accredited school of social work and four years of full-time, paid professional experience in a child care institution or in group work with children in a child care setting, including two years in an administrative capacity; or
A master's degree from an accredited college in sociology, psychology, education, public administration or a closely related field, and five years of full-time paid professional experience as described in "1" above including two years in an administrative capacity; or
Education and/or experience equivalent to "1" or "2" above. However, all candidates must have two years of administrative experience in a child care setting.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary Min: $ 66,067.00
Salary Max: $216,270.00