Job Information
Tommy Bahama Guest Relations Concierge in New York, New York
Please click here (https://www.oxfordinc.com/copy-of-personnel-privacy-policy) to review our Applicant Privacy Policy.
SET THE COURSE
Responsible for providing an exception shopping experience to our guest by creating a welcoming environment. Includes greeting guests, assisting with the door as guests enter and exit, responding to questions, providing information on promotions/opportunities and where product may be found. This role is key to the overall shopping experience and ensuring guests feel valued and well-informed.
BE THE ISLAND GUIDE
Welcome guests as they enter with a warm friendly demeanor and thank guests as they exit.
Provide information about current promotions, products, services.
Assist guests with locating specific products.
Help with shopping bags.
Respond to inquires and introduce them to the appropriate sales associate or manager.
Partner with team members to address customer needs.
Act as liaison between guests and others within the store to ensure the guest feel valued and well informed.
Flexible to work outside in both hot and cold climates when needed.
ESSENTIALS FOR LIFE IN PARADISE
HS diploma required. Bachelor’s or equivalent experience preferred.
Excellent customer service and communication skills.
Friendly and approachable interpersonal skills.
Ability to remain calm and composed in high traffic situations.
Strong problem-solving skills and proactive approach to customer inquiries.
Basic knowledge of product and clear awareness of floor plan and where product may be located.
1+ previous experience in customer service retail highly preferred.
Keen awareness of surroundings including body language and general hospitality.
Ability to stand up to 8 hours a day in hot and cold climates.
Pay Range: $16.00-$20.00 hourly
Mahalo (thank you) for your interest in Tommy Bahama!
Tommy Bahama participates in E-Verify. Details in English and Spanish (http://www.tommybahama.com/content/dam/tommy/Career%20pages/EverifyPosterEnglish.pdf) . Right to Work Statement in English (http://www.tommybahama.com/content/dam/tommy/Career%20pages/WebBPPOSTERRtoWEnglishversion.pdf) and Spanish (http://www.tommybahama.com/content/dam/tommy/Career%20pages/WebBPPOSTERRtoWSpanishversion.pdf) .
Aloha!
At Tommy Bahama, paradise is our business. Focused on exceptional guest service, upscale products and delicious food and drinks, our tropically inspired lifestyle inspires the world to relax. Maintaining our unique point of view requires a diverse team that includes apparel designers, eCommerce and technology experts, manufacturing and operations, and, of course, retail and hospitality professionals. There are countless opportunities to contribute to our continued success — if you'd like to help us "Live the Island Life," we'd like to hear from you.
Tommy Bahama is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.