Job Information
CUNY Financial Aid Counselor in New York, New York
Financial Aid Counselor
POSITION DETAILS
The Graduate Center (GC) is the focal point for advanced teaching and research at the City University of New York (CUNY), the nation's largest urban public university. With over 35 doctoral and master's programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center's commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including ASRC.
The Graduate Center benefits from highly ambitious and diverse students and alumni-who in tum teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City's intellectual and cultural life.
The GC seeks a Financial Aid Counselor in the Office of Fellowships and Financial Aid. The Office of Fellowships and Financial Aid is responsible for providing in excess of $51 million in financial aid for students attending three CUNY colleges: Graduate Center, Craig Newmark Graduate School of Journalism, and School of Labor and Urban Studies. This position reports to the Associate Director of Fellowships and Financial Aid.
Duties include but are not limited to:
Advising current and prospective undergraduate, graduate, and certificate students on various federal, state, and institutional financial aid policies and procedures.
Performing needs analysis, verification, loan processing, and satisfactory academic progress monitoring reviews.
Processing institutional, state, and Federal student aid.
Certifying private loans.
Maintaining active knowledge of federal, state and institutional regulations regarding student aid programs and disseminating information to students and colleagues as appropriate.
Serving as a resources and liaison with program offices, administrative offices and students regarding financial aid matters.
Serving as counselor on duty to provide superior customer service.
Representing the Office of Fellowships and Financial aid on various college and University committees as needed.
Other duties as assigned.
All full-time CUNY staff are expected to work in-person at their campus office 70% of their work time. This is equivalent to 7 out of 10 days of in-person work in a two-week period (e.g., 7 days in person, 3 days remote). This hybrid work schedule is subject to change.All CUNY employees must reside within a commutable distance to their campus.
QUALIFICATIONS
Bachelor's degree and four years' related experience required.
A preferred candidate should have:
Demonstrated ability to work effectively and collaboratively with faculty, staff and students.
Effective technology skills, including prior experience with PeopleSoft, ELM, and/or Campus Logic.
Excellent customer service and organizational skills.
Excellent verbal and written communication skills.
Prior financial aid or higher education experience.
Candidates must be legally authorized to work in the United States on a full-time basis. Sponsorship will not be offered for this position.
CUNY TITLE OVERVIEW
Counsels applicants and students on a variety of issues related to financial aid eligibility and awards.
Counsels prospective and incoming students with regard to eligibility criteria and options, including academic standing requirements and appeals
Performs application intake, evaluation, processing and awarding
Verifies eligibility for federal and state financial aid programs including grants, scholarships, and guaranteed student loans
Evaluates and implements announced changes to financial aid programs; may supervise other Advisors
Prepares and updates financial aid databases and reports
Conducts group workshops and represents the financial aid office at various on- and off- campus events
Performs related duties as assigned.
Job Title Name: Financial Aid Advisor - Senior
CUNY TITLE
Higher Education Assistant
FLSA
Non-exempt
COMPENSATION AND BENEFITS
$54,313 - 68,004/year. Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
Please click on "Apply Now" which will bring you to the registration screen. If you are a new user, you must register to apply. If you already have a user ID, please use your existing ID to apply. Please submit a resume and a cover letter in Word or PDF format.
CLOSING DATE
Open until filled with review of applications to begin on March 17, 2025
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
29777
Location
Graduate Center
CUNY
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