Jobs for People with MS: National MS Society

Description

The Marketing Operations Manager role will plan and implement business processes and marketing tools that drive scale and optimization across the Central Employer Brand team. This person will be expected to evaluate needs within the team to streamline our work to drive scale and efficiency. This will include automating existing manual processes with new tools, re-designing existing business processes for efficiency, and/or bringing new tools to the team that enable new capabilities.

The ideal candidate will have experience designing business process and proven success in planning, implementing and managing marketing tools and processes (such as workflows, content management, marketing calendars, budget planning and tracking, and campaign tracking). We’re looking for someone with a passion for designing process for efficiency and scale that has proven success driving continuous improvement projects across a marketing team.

Key job responsibilities

• Work collaboratively with team members in the Central Employer Brand team and across Line of Business EM teams to identify needs for new tools and/or process improvement

• Use various statistical analysis models to predict trends, identify issues, and forecast future goal attainment

• Act as the primary project owner of the teams communications hub and central communications plan

• Act as the lead contact of Central Employer Brand Marketing to interface with Global Lead Management to identify and fix lead flow issues

• Translate key strategic questions into projects, identifying requirements, relevant stakeholder groups and success metrics

• Actively explore and design scalable execution plans for long-term strategic planning opportunities

• Act as a facilitator/trainer to enable team adoption of tools and processes

A day in the life

Our team communicates who we are as an employer – what it’s like to be an Amazonian, why we love innovating on behalf of customers and why people should join us. Our employer brand has been guided by our Leadership Principles, our values, and most of all our people. Our job is to bring that to life.

About the team

Diverse Experiences

Amazon Talent Acquisition team values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

Here at Amazon Talent Acquisition, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Hybrid Work

We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model at one of our Amazon offices in Los Angeles, CA; Nashville, TN; New York City, NY; Seattle, WA; or Washington Dc, DC .

We are open to hiring candidates to work out of one of the following locations:

Los Angeles, CA, USA | Nashville, TN, USA | New York City, NY, USA | Seattle, WA, USA | Washington DC, DC, USA

Basic Qualifications

• Experience using data and metrics to drive improvements

• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

• Experience building, executing and scaling cross-functional marketing programs

• Bachelor's degree in Business, Marketing or related field

• 6+ years’ experience years of professional non-internship marketing operations or business operations role

• Experience communicating (verbal, written, visual) effectively with both business and technical teams

• Experience gathering and interpreting business requirements and working on marketing tool and business process change management projects end-to-end

Preferred Qualifications

• Experience creating and executing integrated marketing lead generation campaigns using tactics that include live or virtual events, webinars, email, lead nurture programs, and CRM/sales insights

• Experience with Salesforce and Tableau

• Experience working with learning management tools.

• Highly organized and detail-oriented.

• Proven ability to translate detailed technical problems into clear business requirements.

• Track record of developing and managing multiple programs simultaneously

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.