Jobs for People with MS: National MS Society

Concierge Coordinator - CBRE Investment Management

Job ID

162589

Posted

23-Apr-2024

Service line

REI Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

New York City - New York - United States of America

About the Role

As a CBRE Concierge Coordinator, you will assist guests, customers, and tenants with business and personal needs.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.

• Log service requests and provide administrative aid to management as needed.

• Confirm recreational, dining, and business activities on behalf of the requestor. Respond to requests in a timely manner.

• Deliver world-class customer service to all individuals in the facility. Encourage guests and tenants to refer personal and business associates to the location.

• Maintain a database of local business recommendations. This includes preferred transportation sources, dining, entertainment, etc.

• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.

• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

• Impact through clearly defined duties, methods, and tasks are described in detail.

• Deliver own output by following defined procedures and processes under close supervision and guidance.

#CBREIM

#INDSJ

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.

• Ability to follow basic work routines and standards in the application of work.

• Communication skills to exchange straightforward information.

• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Strong organizational skills with an inquisitive mindset.

• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

#CBREIM

#INDSJ

CBRE Investment Management carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $60,000 annually and the maximum salary for the position is $70,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates may also be eligible for a discretionary bonus based on CBRE IM’s applicable benefit program.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)