Job Information
Research Foundation CUNY ACSWI Learning Manager in New York City, New York
Job Title: ACSWI Learning Manager
PVN ID: PS-2405-006263
Category: Managerial and Professional
Location: CUNY SCHOOL OF PROFESSIONAL STUDIES
Job Description
General Description
For over 20 years, the CUNY School of Professional Studies (CUNY SPS) has been leading online education in New York. Notable for offering the most online (https://sps.cuny.edu/about/online-learning) bachelor’s and master’s degree options at the City University of New York, and for serving transfer students as the University system’s only undergraduate all-transfer college, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress from an associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change careers.
The School’s growth has been remarkable, with twenty-four degrees (https://sps.cuny.edu/academics) launched since 2006. Enrollment has risen by more than 30% in the last four years to over 4,000 students in the credit-bearing programs. Thousands more are enrolled in non-degree and grant-funded workplace learning programs. In addition, the school has an active alumni network and has established the CUNY SPS Foundation, which offers multiple scholarship opportunities to current students. CUNY SPS has consistently been named by U.S. News & World Report as one of the country’s top online institutions. This year, the School was ranked in the top 2% in the nation on the publisher’s list of the 2021 Best Online Bachelor’s Degree Programs (https://www.usnews.com/education/online-education/cuny-graduate-school-and-university-center-4063/bachelors) .
Within and created at the same time as CUNY SPS, the Office of Professional Education and Workplace Learning (PEWL) designs custom workplace learning programs to help organizations achieve their goals. We are experts in research-based learning practices, online as well as in-classroom curriculum development and implementation. We are uniquely positioned to respond to organizational learning needs and support change management initiatives swiftly and effectively.
CUNY SPS partners with Administration for Children’s Services (ACS) to develop professional learning opportunities for child welfare and juvenile justice professionals. The collaboration between the two organizations has formed the ACS Workforce Institute (ACS WI). The ACS Workforce Institute (WI) is a state-of-the-art professional development institute that strengthens skills and provides support to child welfare and juvenile justice frontline staff as they strengthen and support New York City’s families and children. https://www.nycacstraining.org
The Office of Training and Workforce Development with the Division of Policy, Planning, and Measurement at ACS provides foundational and continuous learning opportunities for child welfare and juvenile justice direct service staff and supervisors. Reporting to the Director of Learning Programs, the Manager of Learning Development will work closely with ACS leadership and staff, CUNY School of Professional Studies, ACS contract provider agencies and consultants. This position is contracted for up to 12 months.
The position’s focus is to develop new learning programs that will prepare all direct service staff with strong practice skills according to a set of established core competencies, as well as provide on-going support to ensure learning transfer and continued skill development. This position will serve as an ACS lead on assigned learning program development project teams along with project managers from CUNY SPS and consultant subject matter experts within the child welfare and juvenile justice fields.
This position will also work as part of a team of directors within the PPM division to improve recruitment, retention, staff development, coaching, and supervision of ACS and provider agency staff. This position will play a key role of supporting the development and implementation of a plan to revise the agency’s training structure and its ongoing professional development and coaching strategy for more than 3,000 frontline workers and supervisors in the Divisions of Child Protection and Youth and Family Justice, and for several thousand direct service employees of ACS contract provider agencies. This position will serve as a key liaison within the Office of Training and Workforce Innovation as well as within the Policy, Planning and Measurement Division toward the continuing development of the ACS Workforce Institute.
Other Duties
Provide support and leadership in the development of curriculum, design, and implementation of an ongoing catalogue of courses geared toward the support of the broad sector of child welfare and juvenile justice services in NYC.
Ensure that each new learning program successfully represents the ACS WI vision and values and best practices in child welfare and juvenile justice.
Effectively communicating with project team members throughout the life of learning program development to ensure alignment and that all team members understand the vision, values and objectives.
Oversee pilots as well as full roll out and implementation of each learning program.
Assess and providing high level input into determining the need for learning programs (online, blended, classroom based, etc.) that best present the material and meet the learning needs of our target audiences.
Ensure incorporation of diverse methods of adult learning into the broad training models including classroom, e-learning, simulation, and experiential modalities.
Work closely with the Senior Director of Learning Development and Fidelity to determine the appropriate subject matter experts, trainers and topical areas from the broader child welfare and juvenile justice community.
Coordinate and manage relationships with a wide variety of subject matter experts in the field of child welfare and juvenile justice to identify key topic areas for professional development and enhanced learning opportunities for workers across the sector.
Support collaboration between ID and SME, helping each party understand the other.
Edit and revise learning program deliverable at each stage of development.
Write and/or design program content as needed (when SME or ID is unable).
Conduct stakeholder walkthroughs of design document and beta course.
Attend meetings with senior ACS leadership, as required and necessary to fulfill the functions of this position.
Qualifications
Minimum Qualifications
BA/BS in a related field, and
A minimum of four years' experience in developing and managing training programs.
Preferred Skills
The preferred candidate should possess the following:
Ability to conceptualize, process, develop and implement in a timely manner;
Excellent oral and written communication skills;
Ability to be flexible;
Solution oriented;
Excellent relationship management skills and ability to lead teams;
Ability to work as part of a team, as well as independently to achieve necessary results;
Capability to prioritize tasks and manage multiple projects at one time;
Strong organizational skills and attention to detail; experience in child welfare, social work/ and or human services;
Commitment to a collegial workplace.
Diversity is a core value at the Office of Professional Education and Workplace Learning (PEWL) at the CUNY School of Professional Studies (CUNY SPS). We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty and believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
RFCUNY Benefits RFCUNY Employee Benefits and Accruals
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
Key Features
Department ACS Workforce Institute
Status Full Time
Annual Salary Range $80,000.00 - $90,000.00
Closing Date Jul 06, 2024 (Or Until Filled)
Bargaining Unit No
Actions
Apply
Print
Email
Linkedin
Facebook (http://www.facebook.com/share.php?u=https://www.rfcuny.org/careers/postings?pvnID=PS-2405-006263&title=Careers at RFCUNY)
Google
- Twitter (http://twitter.com/home?status=Job Openings at RFCUNY+https://www.rfcuny.org/careers/postings?pvnID=PS-2405-006263)