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Job Information
Deloitte Salesforce Functional Consultant - Dreamin' in Color 2024 in New Orleans, Louisiana
Deloitte is a proud sponsor of the 2024 Dreamin' in Color Conference!
Deloitte is seeking Functional Salesforce Professionals to join our Customer and Marketing - Digital Customer offering portfolio. Below is some additional information about the Team and this opportunity, we appreciate your interest and look forward to connecting with you soon!
The Team:
Customer & Marketing
The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms, and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients.
We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves.
Digital Customer
Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:
Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions.
Work you'll do
Serve as an integrator between business needs and technology solutions
Problem solve and offer ideas to solve client issues
Conduct relevant research, data analysis, and create reports
Identify efficiencies and innovative approaches
Maintain responsibility for completion and accuracy of work products
Assist in proposal development as requested
Develop your skills through training courses, mentoring, and daily interaction with clients
Qualifications
Required:
Bachelor's degree and at least 2+ years of technology consulting or other relevant industry experience
Proven ability to effectively prioritize workload and meet deadlines
Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
Gathering, developing and analyzing business requirements for solution design on Salesforce.com
Application design and configuration using Salesforce.com automation
Utilizing object oriented programming and design concepts to advise clients on Salesforce.com solutions
Performing data migration using Salesforce.com
Designing and developing functionalities and web integration using Apex, Designing user interfaces
Creating process and business flow diagrams use cases, story boards, training documents and job aids for end users and business users using Microsoft Visio and PowerPoint; Supporting and maintaining the applications on Salesforce.com to ensure optimal performance
Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Preferred:
Prior professional services or federal consulting experience
Familiarity with Agile Development Methodology
Salesforce Certified
Developing custom applications and performing unit testing using Salesforce.com APEX and Visualforce pages
Understanding of Salesforce Design, Development, and Best Practices
Applicants who did not attend or register for the Dreamin in Color Conference will not be eligible or considered for this role.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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