Job Information
Krewe QC Inspector in New Orleans, Louisiana
KREWE is an independent, high-fashion eyewear brand rooted in the vibrant culture and boundless creativity of our hometown, New Orleans. Since our launch in 2013, KREWE has grown into a dynamic and evolving brand known for its distinctive, handcrafted sun and optical frames. Designed in New Orleans and meticulously crafted with exceptional attention to detail, our eyewear reflects a commitment to quality and individuality.
Our presence spans brick-and-mortar boutiques, innovative mobile and tiny house concept stores, and a thriving e-commerce platform. You can also find KREWE at premier independent shops and major retailers across the country. Celebrated for our unique approach to design, KREWE has cultivated a loyal following among style-conscious consumers and influential tastemakers.
As the business grows, we are seeking smart, creative, and experienced individuals to join our talented team! Key attributes and qualities we are looking for in candidates for all open roles: Entrepreneurial spirit, innovative and solution-oriented, adaptable and resilient, best-practices methodology, team-oriented with a lean-in attitude, highest standards for execution, and a high level of accountability.
The QC Inspector will be a part of our motivated and close-knit Fulfillment team. This position will be contract (minimum 30 days, with review and possible extension at the end of each 30 days) with potential for contract to hire, and will report to the Director of Customer Service & Fulfillment.
Responsibilities:
Perform Quality inspections on KREWE products to ensure compliance with standards and specifications.
Perform Quality inspections specific to inbound products, customer returned products, internal KREWE returned products, and warranty products.
Create inspection reports for inspection activity.
Create, update and maintain Quality data within NetSuite, Excel spreadsheets or other identified QC system as required
Report to management on QC Inspection results and KPI’s as required.
Create and maintain files for inspection standards.
Create and maintain an organized QC work area such that products are easily and readily identifiable.
Communicate with Customer Service on the status of returned and warranty products.
Ensure that approved and refurbished products are returned to inventory in accordance with the restocking procedures.
Ensure that defective and unusable products are marked and dispositioned properly in accordance with damaged goods procedures.
Assist in special projects as needed within the department
Qualifications:
Must have keen attention to detail and strong regard for company quality standards
Excellent verbal and written communication, documentation and reporting skills
Good analytical and problem solving abilities
Basic math skills
Ability to understand product drawings, specifications and visual work instructions
Ability to understand and use basic inspection tools
Ability to utilize various software systems at once
Proficiency in Google Suite and MS Office, particularly word processing and spreadsheets
Familiarity with ERP software such as NetSuite a plus
Familiarity with automated returns program a plus
Bachelor’s degree in related field a plus
Benefits and Perks:
Competitive wage
Group health plans: health, vision and dental insurance
Welfare benefits: life, ad&d, supplemental voluntary coverage
FSA Plan & HSA Program
401(K) Investment Options
Adoption Assistance, EAP, Commuter Benefits
Paid Parental Leave
Quarterly Cultural Spend
Ongoing Training & Development, an Educational Allowance
10 paid holidays & Paid Time Off accrual
KREWE employee frame discount (of course!)
Diversity and Inclusion:
KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.
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