Jobs for People with MS: National MS Society

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational.

Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients.

The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity.

The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required.

What you'll be doing

Key Responsibilities:

• Threat Detection and Response: Monitor and analyze security events on SIEM/EDR/DLP platforms to identify potential threats and vulnerabilities.

• Incident Investigation: Conduct in-depth investigations of security incidents and provide detailed analysis and providing RCA as well.

• Escalation Handling and Team Management: Should be able to manage the L1 resources and handle the escalations made.

• Security Log Analysis: Analyze security log data from various security devices to identify trends and anomalies and escalate them appropriately and drive them to closure.

• Vulnerability Management: Perform threat and vulnerability assessments via alerts, EASM tools to escalate and provide recommendations for mitigation.

• Security Advisory: Should be well cyber aware about security advisory services, newsletters, bulletins and should provide value adds, guidance on best practices.

• Collaboration: Work closely with other IT and security teams to enhance the organization’s security posture.

• Driving Attitude : Should be able to drive the Incident investigations and bridge calls.

• Documentation: Maintain detailed records of security incidents and actions taken. Proper governance and tracking via doer checker and due diligence processes.

• Desirable Tool Stack :

• SIEM: Sentinel, Splunk, ArcSightEDR : CrowdStrike, Defender, Sentinel OneDLP : Forcepoint, Symantec, ProofpointUEBA : Anomalies and Pattern based alert/incident handling Desirable Certifications : CompTIA Security Plus, CEH, AZ-500, CISSP, CISM.

• Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).

• Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role.

Workplace type :

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.