Jobs for People with MS: National MS Society

The Child Youth and Family Services operated by the Department of Mental Health (DMH) is seeking a dynamic candidate to be the Southeast CYF Supervisor, Human Services Coordinator II (HSC II), assigned to the New Bedford Site Office. Primary duties will focus on assigned DMH Site catchment towns and will be assigned to perform Area-based duties to ensure coverage when necessary: case management and administrative supervision to assigned CYF Case Manager(s); Coordinating referrals from Service Authorization to providers and case managers, liaison to community providers regarding services to DMH clients. The HSC II has the responsibility of monitoring performance and utilization of assigned Area or Site-based CYF contracts and serving as the Service Integration Specialist and liaison to the Community Service Agencies. _Please Note:_The work schedule is 40 hours per week working* Monday through Friday 8:30am to 5:00pm with Sunday and Saturday off. * * *_Duties and Responsibilities:_*(these duties and responsibilities are not all inclusive):*** * Provides direct case supervision and consultation to assigned Human Services Coordinator I(s) to ensure compliance with established standards of care for Case Management. * Maintains caseload oversight for assigned Human Services Coordinator I(s) to ensure most efficient and effective use of resources and assures appropriate case handling. * Monitors implementation of case management policies and procedures especially Individual Service Plan (ISP) regulations to ensure compliance within established standards of care and timelines. * Assist with inter/intra agency service coordination and referrals. * Coordinate, monitor and assess the quality and quantity of case management reviews; coordinate, facilitate and document annual and periodic ISP reviews, review and countersign ISPs as required by department regulations. Monitors the implementation of ISPs as a member of an interdisciplinary team; organizes and schedules client treatment programs; reviews and assesses treatment progress and service delivery; meets with clients and families to coordinate service delivery, to assess treatment results and improves services when needed; makes referrals to other programs and facilities as needed. * Oversee local Flexible Support and Day Services through contract monitoring measures and tools, including use of Tableau and other electronic databases, reviewing utilization and IAP development and goal attainment. Identify and raise performance issues to CYF Director/designee and offer consultation and assistance to ensure quality service delivery. * Maintain data management in MHIS and other electronic systems. Authorize, enroll and disenroll appropriate services in a timely manner. * Serve as DMH Service Integration Specialist and liaison to the CBHI Community Service Agencies by collaborating with the CSA Director to ensure cohesive interface of DMH and CSA service systems, provide education to CSA staff about DMH service authorization and services, facilitate access to DMH community resources for youth with ICC, consult on and facilitate DMH Service Authorization for youth as needed and provide consultation to CSA care planning teams as needed. * Provide consultation to community partners as local mental health authority on youth and families with complex clinical and system's needs. * Meet with youth and families as needed to assess service effectiveness, discharge readiness and need for additional linkages and service referrals. * Provide consultation to the Sites’ TAY Case Manager and case supervision on cases for youth under 22. _Required Qualifications:_ * Knowledge of psychosocial problems, types and symptoms of those with mental and emotional disorders. * Knowledge of the principles, practices and techniques of counseling, interviewing, crisis intervention, motivation and reinforcement. * Knowledge of the types of programs and services available to the mentally ill population. * Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing agency and Site activities. * Ability to make case assessments by examining records and documents and through questioning and observing clients. * Ability to communicate effectively orally and in writing, giving clear accurate instructions. * Ability to make decisions, act quickly and maintain a calm manner in stressful or emergency situations. _Special Requirements:_ Travel is required –Primary duties will focus on Taunton DMH Site catchment towns and will be additionally required to travel to perform Area-based duties to ensure coverage, when necessary,throughout the DMH Southeast Area. Travel may also be required throughout the State on occasion for meetings. Current and valid Massachusetts Class D (or equivalent from another state) Motor Vehicle Operators license required. __ _Preferred Qualifications:_* * * Licensed as an independent practitioner. * Extensive experience in child/adolescent services. * Experience as a supervisor. * Prior experience as a case manager. * Multilingual fluency. _About the DMH Child Youth and Family Program:_ Child, Youth and Family (CYF) Case Manager Supervisor is responsible for ensuring direct case supervision and consultation to CYF Case Manager(s) in order to ensure compliance with established standards of care for Case Management for the Site. The Department of Mental Health provides Child, Youth, and Family Services to eligible individuals and families who meet the clinical criteria for service authorization. In addition, we serve as the Mental Health Authority in the Southeast Area and collaborate, consult with and support implementation of mental health services in the Area. /_ _/ _DMH Vision and Mission:_ The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities. /Learn more: /https://www.mass.gov/orgs/massachusetts-department-of-mental-health _Pre-Hire Process:_ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants." Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete theReasonable Accommodation Online Request Form. For questions, please contact Human Resources at1-800-510-4122, EXT 4. First consideration will be given to those applicants that apply within the first 14 days. * MINIMUM ENTRANCE REQUIREMENTS: Based on assignment as a Mental Health Case Manager or Forensic Transition Team Coordinator, within the Department of Mental Health, a bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation counseling, education or other a related field is required. In addition, applicants must have at least four (4) years of full-time, or equivalent part-time, case management of clinical/therapeutic experience. SPECIAL REQUIREMENTS: Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment. _Comprehensive Benefits_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Community and Social Services* *Organization: Department of Mental Health *Title: *DMH CYF Case Management Supervisor (HSC II) Location: Massachusetts-New Bedford-888 Purchase St Requisition ID: 2400066D