Jobs for People with MS: National MS Society

Position Goal Assist physicians clinic through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary. Position Responsibilities

• Greet and register patients.
• Print appropriate patient paperwork and collect insurance cards if the patient didnt complete online paperwork through patient portal. [IM1]
• Answer multi phone lines and return messages in a timely manner.
• Schedule initial and return appointments with the correct appointment type.
• Add notes to appointment to help keep providers informed.
• Accurately enter the correct referring entity for each appointment.
• Verify insurance benefits/eligibility and document in the computer system.
• Verify/obtain referral numbers or authorizations for upcoming appointments.
• Accurately enter/update patient demographics and insurance information.
• Collect co-pays, patient balances, DME deposits and pre-payments.
• Collect on balances in collections prior to scheduling appointments.
• Post daily charges to patient accounts.
• Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
• Track no show appointments.
• Scan medical records, appointment requests, and referrals into EMR.
• Print off physician schedules at the beginning of the day.
• Send reports to physicians clinical staff.

Hughston Responsibilities

• Follow Hughston Philosophy principles and Code of Professional Behavior in everyday tasks.
• Utilize effective communication skills (written and verbal) when interacting with co-workers, other clinic employees, supervisors, and outside vendors.
• Promote Hughstons role in the community by greeting and interacting with all patients, families, visitors, vendors, and guests in a courteous and respectful manner.
• Provide support or relief for other staff as needed.
• Demonstrate confidentiality in all aspects to include both patient and non-patient issues.
• Reflect Hughstons values and is sensitive to Hughstons ethical and compliance principals in daily activities.
• Promote resolution of concerns and conflict by routing through correct mechanism or resolving the situation independently.
• Prioritize daily functions and tasks.
• Display a willingness to put forth effort in problem-solving.
• Other duties as assigned.

Position Requirements

Medical Billing/Coding certification or six (6) months experience working in a medical office setting required.

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