Job Information
Metro Nashville Government Case Manager in Nashville, Tennessee
Case Manager
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Case Manager
Salary
$52,604.11 Annually
Location
Nashville, TN
Job Type
Full-Time Grant Funded
Job Number
OFS07330
Department
Office of Family Safety
Opening Date
06/18/2024
Closing Date
7/12/2024 11:59 PM Central
Description
Benefits
Questions
Position Description
This is a non-Civil Service position in the Office of Family Safety (OFS), who will perform responsible, professional, technical, and analytical work involved in the development, evaluation, and promotion of service programs. Performs related duties as required.
The mission of the Metropolitan Nashville-Davidson County Office of Family Safety is to increase victim safety and offender accountability by providing vital crisis intervention services to victims of interpersonal violence while maintaining the emotional wellness of service providers. This Mission is accomplished in our court and community-based Family Safety Centers through client advocacy, training, outreach, and multi-disciplinary teams and Family Safety Center collaboration.
The Office of Family Safety (OFS) envisions a city, state, and world without violence where survivors are given hope, healing, and justice.
Applicants must submit the following to be considered:
Cover Letter
Resume
References
Answer the supplemental questions
Typical Duties
Provide comprehensive trauma-informed case management services to victims served by the Family Safety Center including:
Pre-screen referred individuals to assess applicability for program.
Determine needs and formulate weekly and monthly case plan to address needs.
Manage client intakes, session documentation, and assessments.
Monitor clients’ progress toward client-centered goals.
Advocate and refer clients to a variety of community resources.
Work with a multi-disciplinary team to update and monitor client progress.
Facilitate effective communication with service providers and clients.
Identify and facilitate meaningful community partnerships with relevant providers.
Provide weekly community based client meetings.
Provide support for clients for legal proceedings, as needed.
Input and manage client files and data in a timely manner.
Engage in ongoing client meetings and trainings, as required.
Perform program evaluation and need analysis studies in order to identify programmatic needs.
Provide information for quarterly grant reporting.
Comply with Metro Nashville Ethical Standards, and the Office of Family Safety’s direct service provision guidelines.
Other duties as assigned.
Minimum Qualifications
Bachelors’ Degree from an accredited college or university
Understanding of interpersonal violence (human trafficking, domestic violence, sexual assault, elder abuse, stalking and child abuse)
Demonstrated ability to work with individuals who have experienced abuse
Demonstrated ability and willingness to engage in positive collaborations with partners
Demonstrated skills and knowledge in facilitating a trauma-informed environment
Ability to recognize and maintain appropriate boundaries
Ability to maintain confidentially
Excellent communication and interpersonal skills
Experience with data entry and grant reporting
Preferred Experience, Knowledge, Skills, and Abilities
Masters’ Degree in related field
Access to flexible means of transportation
Problem solver; highly efficient; detail-oriented
Previous experience working with victims of interpersonal violence (human trafficking, domestic violence, sexual assault, elder abuse, stalking and child abuse)
Experience collaborating with multidisciplinary teams
Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
Requests for ADA accommodation for the recruitment process should be directed to 615-862-6640.
Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year
Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions - contact hiring department for benefits information
Seasonal/Temporary positions - no benefits offered.
01
Describe what it means to be trauma-informed.
02
How would you describe domestic violence to someone?
Required Question
Agency
Metropolitan Government of Nashville & Davidson County
Address
Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210
Phone
(615) 862-6640
Website
http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx
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