Jobs for People with MS: National MS Society

Are you excited about playing a key role in keeping competitive in the Big Data Space? Do you have a good working knowledge of Financial Reporting Data technologies & Cloud Services like Microsoft Azure?

Are you at your best when supporting others? Do you have proven ability to solve complex application production issues? And have a desire to innovate using state-of-the-art automation and monitoring tools?

You’ll be working in the Application Support and Reliability (ASR) team which provides application support for the Reference Data & Azure Cloud suite of applications. You will be located in Nashville, Tennessee, and will be part of a global team that provides follow-the-sun support with other locations in Pune, India, and Zurich, Switzerland.

Req.#757429109

#LI-DNI

Responsibilities

• Support data applications that will eventually migrate to the Azure Cloud Platform

• Ensure workflows, processes, tooling, and applications meet the highest production quality standards

• Contribute ITIL production expertise to the onboarding of existing and new IT products and services

• Define workarounds for known errors and initiate process improvements

• Assist in planning BCP, patching, and other infrastructure-related projects

• Contribute to automating manual processes

• Get involved in problem management to identify root causes and ensure issues don't reoccur

• Maintain a knowledge database

Requirements

• A Bachelor’s degree in Computer Science or related field

• 2-3 years hands-on experience with UNIX, SQL, and MS Office products

• Experience with Business Intelligence Software (like MicroStrategy, PowerBI, etc.) is a plus

• Azure Cloud knowledge is highly desirable

• Experience with monitoring solutions, preferably Big Panda, AppDynamics, and/or Splunk

• Use of or knowledge of automation tools like Automation Anywhere or IP center a plus

• Proficient with tools such as ServiceNow, Confluence, JIRA, and batch scheduling tools like Autosys

• Ability to solve complex issues, good at problem statement analysis and solution design thinking

• Track record of building good relationships with IT stakeholders and business partners

• Solid working knowledge of ITIL

• Confident communicator and have excellent command of both written and spoken English

• Able to accommodate periodic on-call and out-of-hours duties

• Flexible, hands-on, and proactive

We offer

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to LinkedIn learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.