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Danfoss Customer Quality Manager in Nanjing, China

Customer Quality Manager

Requisition ID: 39226

Job Location(s):

Nanjing, CN

Job Description

Key job in Quality team for customer quality

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

  • Takes responsibilities for quality issues from customers;

  • Management failure analysis team;

  • Responsible for effective claim management (response time, 8D process, KPIs and statistics)

  • Visits customers to handle critical quality issues on site;

  • Communicates critical quality issues with headquarters and sister companies;

  • Works out technical proposals to eliminate product failures and improve product quality.

Background & Skills

The ideal candidate possesses these skills.

  • University degree in power electronics or drive technology

  • At least 5 years of experience in power electronic application or failure analysis

  • Good knowledge of power electronic devices like IGBT, MOSFET, thyristor, diode

  • Experience in team leading

  • Experience in working cross-functional

  • Good communication and presentation skills

  • Fluent in English and Mandarin Chinese

  • Benefit: Experienced in handling of test equipment like oscilloscope, microscope and curve tracer

Semikron Danfoss

Semikron Danfoss unites two companies that complement each other through shared values such as enthusiasm for technology that enable a sustainable future. We believe in a modern and dynamic leadership culture to unleash the full potential of our teams.

Innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives. We strive to create an inclusive workplace where people of all backgrounds are treated equally, respected, and valued for who they are.

The success of our employees is our success. That is why we offer a wide range of development opportunities and assign great importance to the health and well-being of our employees. The foundation of our joint work is our family-like corporate culture, which is characterized by trust, commitment and genuine teamwork.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

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