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Job Information
Amazon Transportation Operations Manager, AMZL in Moorebank, Australia
Description
At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The AU Transportation Operations Management team is seeking an Area Manager to work in our Amazon AU Site in Moorebank (BWU1) and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don’t like to sit still, which is why we always treat every day like its day one. It’s that kind of spirit that drives our success now and in the future. And you could be part of it.
Key job responsibilities
Create, oversee, and drive a culture of safety and well-being.
Partner with site leadership, transportation partners to improve On-time Arrival and Departure Performance of trucks in and out of yards, and deliver high Customer Experience metrics.
Communicate between multiple stakeholders to streamline flow of trucks in the yard.
Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders.
Proactively identify and lead process improvement initiatives and implementation of Lean tools.
Work within various time constraints to meet critical business needs; while measuring and identifying activities performed.
Ability to work some weekend shifts as needed (this team provides tactical support to Amazon’s fulfillment network 7 days/week).
Lead, manage and develop small teams
Respond to and manage incidents in conjunction with various stakeholders.
A day in the life
As a Transportation Area Manager, you will manage yard operations, ensuring FIFO processing and minimizing customer experience risks. You will lead and mentor your team, leveraging your background in transportation and program management. Key responsibilities include working with Dock, Receive, and Ship teams, fostering a supportive and productive environment, and analyzing data to identify and eliminate defects. You will also develop standardized processes to enhance efficiency and consistency, communicate effectively to influence change at local and global levels, and promote a culture of safety while upholding high performance standards. Additionally, you will drive process improvement initiatives. Your day will involve a mix of team management, operational tasks, and strategic improvements, all aimed at ensuring smooth, safe, and customer-focused yard operations.
About the team
Our mission is to "To serve our customers with products and services that establish safe and seamless flow of trailers through yards, and increase end to end transportation effectiveness. We achieve this through technology, operational excellence, and product thinking. We implement ground breaking yard and gate technologies to better serve our internal and external clients. We are custodians of our communities and environment. These investments in people and capabilities improve speed, reduce costs, deliver on time performance, and enable defect free execution for our customers, carriers, and drivers".
Basic Qualifications
Bachelor's degree or equivalent
1+ years of employee and performance management experience
MS Office experience required, with intermediate proficiency in Excel; intermediate understanding in SQL or Access.
Experience with performance metrics, decision making based on data and leading process improvements.
Experience in people and performance management, communicating with wider stakeholder including peers and leadership
Know-how of Lean and Six Sigma methodologies.
Strong inter-personal and relationship-building skills.
Preferred Qualifications
Master degree in Logistics/Supply Chain/Mathematics/Science/Engineering subjects.
Work experience in operations/supply chain/logistics/e-commerce is a plus.
Experience of Six Sigma/ Lean analytical techniques is a plus.
Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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