Jobs for People with MS: National MS Society

Are you an IT professional with a passion for streamlining business processes to help organizations succeed? If so, we have an exciting opportunity for you! As an ERP Business Analyst reporting to the Oracle Support Manager based in Chicago, IL, USA, you will play a critical role in ensuring the continued operation of our Order Management processes by managing system solutions in our Oracle ERP system. You’ll join our team of dedicated individuals who are passionate about driving continuous improvement and build and maintain exceptional system solutions. Join our team and let's make a positive impact on our business together! This opportunity is based in Monterrey, Mexico with a hybrid work arrangement for flexibility.

In This Role, Your Responsibilities Will Be:

• Investigate and resolve root causes in Oracle ERP, specifically in the Order Management (OM) and Advanced Pricing (AP) modules.

• Raise Service Requests (SRs) with Oracle Support to address application issues with prompt resolution.

• Evaluate and test application patches before promoting them to production.

• Document effective solutions for common system failures

• Collaborate with cross-functional teams for system improvements

• Collaborate with cross-functional teams to analyze business requirements for system improvements and optimizations.

• Conduct regular system audits for data integrity and compliance

Who You Are:

You are a quick learner, adept at asking the right questions to accurately analyze situations. Your calm and productive approach shines, even in unclear situations, maintaining a positive demeanor despite adversity. You relate comfortably to individuals across levels, functions, cultures, and geographies.

For This Role, You Will Need:

• 5+ years ERP experience (Oracle, SAP, etc.)

• 1+ year working with Order Management processes

• Ability to write basic ad hoc SQL queries against database tables

• Bi-Lingual (English/Spanish) B2+.

Preferred Qualifications that Set You Apart:

• Bachelor's Degree in IT, MIS, Supply Chain or related field

• Experience with Oracle PL/SQL and relevant modules (OM and AP)

Our Offer to You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

As we strive to live out our company values and fulfill our responsibility to leave the world in a better place, we invite you to immerse yourself in the Emerson experience. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) . Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership, ensuring that each step of your journey with us is a transformative one.

At Emerson, our commitment to putting people at the heart of our mission is evident in everything we undertake. Witness firsthand as we embark on a journey that encourages a fresh perspective. Engage in continuous learning, foster collaboration, and embrace growth. Seize opportunities, challenge the status quo, and be empowered to enhance the way things are done. Immerse yourself in this transformative path where your well-being is paramount, growth is constant, and breakthroughs are collective achievements. Your journey starts here, and together, we're shaping a future that goes beyond the ordinary. Let’s go, together.

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 24001930

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.