Jobs for People with MS: National MS Society

Trellis, a nonprofit in Minneapolis, MN, is looking to hire a full-time Technical Support Specialist II. Are you looking for a position where you have a direct, positive impact on others? Would you like to join an organization that values their employees and their contributions? If so, please read on! WHY WORK FOR US? WE HAVE - Competitive salary of $63,000 - $65,500/year, depending on qualifications Amazing time off benefits - 26 days of paid time off (PTO) a year, plus 10 paid holidays Retirement benefits - with a 5% salary match starting day one of employment An inclusive, welcoming, and positive environment where collaboration, learning, and having fun at work is the norm A comprehensive and competitive benefits package with medical, dental, life, and disability plans for full-time employees (30 hours/week for FT employees) A highly engaged and professional staff with leaders who listen, care, and are supportive A reputation for being innovators and thought leaders with a commitment and a track record of improving the lives of all older adults A DAY IN THE LIFE OF A DATA COMPLIANCE SPECIALIST Trellis is seeking a Technical Support Specialist II to play a crucial role in our technology support operations. This position leads the day-to-day activities of the technology support help desk, ensuring Trellis staff and stakeholders receive timely and effective technical assistance. The Specialist provides hands-on support for company-owned computer systems, peripheral devices, and computing equipment, troubleshooting issues and ensuring smooth operations. Working closely with the VP of Technology, the Technical Support Specialist II helps triage, prioritize, and resolve technical support tasks, maintaining high service standards. Success in this role requires strong customer service skills, responsiveness, and technical expertise to ensure Trellis staff and stakeholders experience seamless technology support. WORK SCHEDULE This position is 3-4 days in the office and 1 day from home, Monday - Friday, 8:00 AM - 4:30 PM ABOUT TRELLIS Trellis a nonprofit organization, advocates for older adults. We provide community organizations with funding, and older adults with information and connections to access the best resources to help them age well. By partnering with community and healthcare organizations, we strive to build age- and dementia-friendly networks that make daily life easier for older adults. We are committed to reducing care disparities in communities and ensuring every person has access to the services they need. We are innovators in the aging field. ARE YOU READY TO JOIN OUR ORGANIZATION? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://trellis.isolvedhire.com/jobs/1453127-12886.html