![Mobile National MS Society Logo](https://dn9tckvz2rpxv.cloudfront.net/nationalmssociety.jobs/Logo.png)
Job Information
HILTON MILWAUKEE CITY CENTER Starbucks Lead Barista in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Description Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee City Center is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we\'re known for. As a Starbucks Lead Barista, you\'ll supervise the other baristas on duty, assist taking orders and crafting drinks with a friendly smile and swift precision when pace picks up. Connected to the newly expanded Baird Center, the Hilton Milwaukee City Center is Milwaukee\'s largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style. What you will be doing: Supervise staff in the manager\'s absence and train new team members. Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard. Maintain condition and cleanliness of work area. Follow standards for merchandising, stocking, rotating, and storing all products. Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate an accommodation. Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management. Balance house bank at the end of the shift. Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards. What we are looking for: Previous Starbucks Barista experience is required. Previous supervisory experience is preferred. Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure. Must be able to learn all menu items and up-selling techniques. Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges. Ability to effectively resolve conflict situations, such as inaccurate check total. Ability to read and speak English sufficient to understand menus and special promotions, and communicate with guests. Ability to operate keyboard and Point of Sale procedures to handle cashier functions. What\'s in it for you? A free, well-balanced meal every shift Room discounts at Marcus Hotels & Resorts and Hilton-branded properties Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa Free parking \"Two for one\" movie theater coupons at Marcus Theatres Ability to grow your career and transfer from one property to another while maintaining your service with the company Early wage access Paid time off Medical, dental, and vision insurance (offered after... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/830612C9FB3A4A62