Job Information
NORTHWESTERN MUTUAL LIFE INSURANCE Security Control Center Operator: in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Summary Third Shift: Tue-Sat 10PM-6:30AM Summary As a best-in-class enterprise Corporate Security Control Center Operator for Northwestern Mutual, you will serve as the primary point of contact for the 24/7/365 Northwestern Mutuals SCC, which is responsible for creating an environment that inspires others to achieve theirs by blending a thorough knowledge of security processes and technology with company values. Additionally, this position requires excellent attention to detail, as the SCC operator will proactively monitor and analyze data from intelligence platforms on emerging incidents, as well as other adverse situations that could negatively impact business operations and/or the safety and security of Northwestern Mutual workforce, facilities, guests, or assets. The SCC Operator will also monitor the department\'s enterprise access control/video surveillance system for irregularities and assign resources, as appropriate. The ideal candidate will also rotate through posts in our enterprise security control centers, patrol our campuses in Milwaukee and Franklin, assist at the main lobbies and provide security at Company special events. Primary Duties and Responsibilities Include, but are not limited to, the following: In our security control centers you will serve as the primary business hours point-of-contact for the 24/7/365 Northwestern Mutual SCC to monitor the safety and security of Northwestern Mutual workforce, guests, and facilities. Monitor and dispatch alarms received from integrated security technology (access control, CCTV, intercoms, and fire alarms) and building automation systems. You will also coordinate response to emergency incidents using security technology and two-way radios, handle incoming/outgoing telephonic and electronic communication, process ID cards, and document activities using a variety of methods. Dispatch calls for service of reported incidents to security partners, emergency services (911), and other internal departments following proper policies and procedures. When patrolling you will use an engagement model of behavior and make proactive observations of potential risks to ensure a safe and secure campus experience for our workforce and visitors. You will also serve as a first responder to emergency incidents Utilize a variety of global risk and intelligence platforms to monitor, identify, and mitigate business risk to the company, its employees, and assets presented by man-made events, natural disasters, or geopolitical developments. Monitor the travel plans of employees to ensure their safety and security when traveling on behalf of the company. Plan, prepare, and conduct regular tests of platforms, review test results, identify gaps and report results to... For full info follow application link. EEO/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B8591FA6096347A5 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.