Job Information
M T I CORP Field Service Technician in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Field Service Technician - Milwaukee, WI - FIELD001690-00001 DESCRIPTION/RESPONSIBILITIES: What You\'ll Do: * This position installs, calibrates and repairs precision measuring equipment at customer sites. * The travel is within 450 miles from your home. * Sometimes you are required to take a plane. * 100% travel M-F overnight stays * 60k - plus \$700 month car allowance and reimbursed gas * Must have reliable vehicle * Room for growth FST 1, 2, 3 and senior * 3-6 month training program (home on weekends) Our benefits include: * Competitive Salary package * Minimum 17 days PTO plus at least 10 paid holidays per year * Shut down period at the end of the year * Medical, Dental, Vision & Life Insurance * STD, LTD, Employee Assistance Program * 401(k) Plan plus company match * Tuition Reimbursement * Service Recognition * Company Vacation House in Florida Essential Job Responsibilities * Perform installations, troubleshooting, repair, and calibration of assigned product group(s). * Promote the sale of customer service agreements as appropriate. * Maintain daily contact with headquarters as per Mitutoyo America Corporation Field Service (MACFS) standard operating procedures (SOP), including daily check of schedule, reporting start/stop times, etc. * Maintain contact with customers in accordance with jobs as scheduled per MACFS SOP. * Train end users in proper preventive maintenance procedures for equipment as required. * Complete and submit all required paperwork weekly; this shall include work orders, calibration reports, time/activity reports, expense reports and any other paperwork, as required. * Email all completed work orders, calibration data to MACFS within 24-72 hours of completion of job assignment. * Maintain equipment and ensure that it is in good working condition as per MACFS procedures, ensure calibration standards have up to date calibration certificates and stickers showing calibration due dates per accredited procedures. Perform interim checks as required and forward to the office monthly. * Maintain good customer relations informing management of any potential problems relating to customer complaints, software or hardware problems. Supervisory Responsibilities: This position has no supervisory responsibilities. Work Environment: Manufacturing Environment. Quality Room Environment. Position Type and Expected Hours of Work: This is a full-time position. Monday Friday 8:30AM-5:00PM Travel: Up to 100% travel. Up to 8 hours daily driving. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reports to: Field Service Supervisor or Assistant Field Service Manager Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity ***** OTHER EXPERIENCE AND QUALIFICATIONS: Skills You Need: Why Work for Mitutoyo? * Excellent Customer Service skills * Computer skills * Mechanical/Electrical * Working with your hands * Patience * Problem Solving * Troubleshooting Physical Demands: The person in this position needs to lift, move and carry up to 50 lbs. This position requires bending, squatting, and reaching. Additional Requirements: Valid Driver\'s License. Must be a US Person (LPA or US Citizen) Required Education and Experience: Education equivalent to four years of college. Two years\' experience. ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=6cbc418b6060e4fff53e2c29e8ad0465 Other: Applicants ONLY to apply via URL link provided!