Jobs for People with MS: National MS Society

JOB REQUIREMENTS: Company Overview At Motorola Solutions, we\'re guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We\'re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That\'s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We\'re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that\'s critical to connect those in need with those who can help. The work we do here matters.Department OverviewAlta Access is a global technology company. We exist because we believe that we can create a better, smarter way to deliver security. We inject intelligence into our approach to security and all our solutions. We help organizations see, understand, and act on their surroundings to protect their people, business, and reputation in real time. We know that the best way to meet our goals is with a diverse team, where everyone\'s voice is heard. We\'re always looking to increase the variety of ideas and points of view at Alta Access. We are looking for an experienced technical support team lead as a member of our phone and web portal support team.Job Description Who You Are You are a leader. You enjoy working with others and thrive in a team environment both as a contributor and an observer. You are eager to teach as well as learn. You are vigilant about goal setting and completion, and will always strive to exceed goals whenever possible. You are open-minded and will assess situations from every angle in order to make good, impactful decisions. You are not satisfied with subpar performance and will hold yourself, as well as others, accountable when goals and/or expectations are not met. You are agile and can easily iterate on existing tasks/projects when change is necessary. You are proactive, a great communicator, detail-oriented, and tech-savvy. You always see a project through from start to finish. You are able to take on new projects with minimal supervision, and you\'re able to take initiative when tasked with something you\'re unfamiliar with. What You Will Do Maintain your support funnel which primarily consists of inter and/or intra-departmental escalations. In some cases, you will be asked to handle escalations over the phone. Own the customer communication... For full info follow application link. Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F680297472C14AA8