Jobs for People with MS: National MS Society

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Amazon SC Analytics Program Manager, Fulfillment Experience in Mexico City, Mexico

Description

Do you want to be part of one of the fastest growing and fastest moving organizations inside the world’s most customer centric company? Do you enjoy breaking down and solving complex problems focusing first on our customer and working backwards? If so, the Fulfillment Experience Organization is looking for a Data Driven Program Manager that will be primarily responsible for the end-to-end program management of the deployment, implementation and launch of the tactical programs and processes that make up some of Amazon's most strategic logistical initiatives. We are looking for a motivated individual with strong analytical skills and technology experience to partner with several functional groups such as operations, transportation, and other key stakeholders throughout the process.

On this position, you will dive deep in the data, automatize tools, provide strategic insights to management, drive and implement ideas to trigger continuous improvement by simplifying processes and drive automation. This position provides opportunities to influence one of the high visibility/high impact areas in the organization.

Strong candidates will have a history of success in modelling networks and designing operational and information management processes, delivering tangible results, and turning ideas into reality with smart and effective solutions.

Key job responsibilities

  • Partner with internal Program Managers to refine planning, tools, and processes, and drive the future roadmap for Mexico connectivity planning

  • Improve performance to plan by identifying, measuring and managing key metrics related to Amazon Fulfillment process improvement and standardization of processes across all sites in the network.

  • Pull and report data from numerous databases (using Excel, Tableau, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as required

  • Participate in long term planning and modeling sessions

  • Experience implementing repeatable processes and driving automation or standardization

  • Experience defining program requirements and using data and metrics to determine improvements

  • Experience defining and executing program requirements

We are open to hiring candidates to work out of one of the following locations:

Mexico City, DIF, MEX

Basic Qualifications

  • Bachelor’s Degree

  • 2+ years of progressive responsibility in program or project management

  • Proficiency on Excel

  • Experience with one or more industry analytics visualization tools (e.g. Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)

  • Experience with scripting language (e.g., SQL, Python, Java, or R)

  • Experience with statistical analysis, co-relation analysis

  • Demonstrated ability to work in a fast-paced, deadline-oriented work environment

  • English & Spanish written and verbal communication skills B2- Demonstrable problem-solving, mathematical and analytical skills using data to drive decisions in a business environment

Preferred Qualifications

  • Bachelor on any Engineering

  • Technical aptitude and familiarity with the design and utilization of complex systems

  • Proven track record of complex and creative problem solving and the desire to create and build new processes

  • Ability to drive successful partnerships with cross-functional leadership to execute strategic initiatives and develop strategic roadmaps

  • Demonstrated strong leadership skills when confronted with difficult situations exhibiting ability to keep the team focused and motivated

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