Job Information
CHURCH MUTUAL Senior Claim Supervisor Commercial in MERRILL, Wisconsin
JOB REQUIREMENTS: Senior Claim Supervisor - Commercial Property Job Locations US-WI-Merrill \| US-WI-Milwaukee \| US-WI-Madison \| US-PA-Mechanicsburg \| US-CO-Greenwood Village ID 20243447 Category Claim Type Regular Full-Time Introduction Looking to join a vibrant organization that makes a difference? At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we\'ve made it our business to protect those who serve and inspire others through our specialized insurance expertise and innovative solutions. Our customers do amazing things for the world - when we protect them, we Stand for Good. We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs. What you\'ll be doing: Lead assigned team responsible for handling more complex cases involving litigation management, MSAs, and complex negotiations. Accountable for the outcomes produced by direct reports and the financial exposure associated with the assigned team\'s claim volume. Champion department initiatives and change management. Manage and complete assigned projects. Supervisor responsibilities to include staffing, training and development, performance management, and workforce planning. On any given day, you\'ll: Supervisor/Manager responsibilities may include all of the following: * Staffing needs, to include interviewing and onboarding for new employees. * Training and development, as well as coaching and motivation for staff. * Performance management, goal setting, employee engagement, and salary administration. * Workforce management to include unit equipment, software, pace needs, approving time off and overtime usage, and budget recommendation * Accountable for the outcomes produced by direct reports and the financial exposure associated with the team\'s claim volume. Provide direction and coaching to facilitate positive results. Ensure unit is meeting expectations as defined by the Claim unit\'s best practice guidelines. * Review and authorize settlements within senior claim supervisor authority and escalate with recommended plan of action as appropriate. Offer claim resolution techniques to complex claims including mediations, hearings, and settlement conferences. * Monitor performance of team using claim audits, work product review, and dialogue with direct reports. Assist and support the creation and implementation of audit action plan with suggested goals and training opportunities. Conduct coaching and mentoring interactions with team members.... For full info follow application link. Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5143B11E361F4561