Jobs for People with MS: National MS Society

Our client, a leader in the technology sector, is seeking a Senior IT Support Specialist to join their team. As a Senior IT Support Specialist, you will be part of the North America Enterprise IT Team supporting various sites. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and a commitment to delivering exceptional service, which will align successfully with the organization.

Job Title: Sr IT Support Specialist

Location: Marshalltown, IA - Onsite

What's the Job?

• Support the IT and Telecommunications Infrastructure ensuring alignment with the Global IT strategy.

• Provide onsite support and collaborate with centrally provided IT services to meet agreed service levels.

• Act as the escalation point for issue resolution between the business and IT community.

• Maintain IT documentation and ensure compliance with security standards.

• Build strong relationships with users to become a trusted partner in delivering IT services.

What's Needed?

• College/University degree in a related field or equivalent experience.

• A minimum of 5 to 10 years’ experience in a general IT environment.

• Knowledge of VMware ESXi / VCenter, Windows Server, and Cisco networking.

• Experience with security and compliance tools such as Ivanti/LanDesk and WSUS.

• Strong understanding of IP networking administration and services.

What's in it for me?

• Opportunity to work in a dynamic and collaborative environment.

• Engagement in process improvement initiatives that enhance IT service delivery.

• Chance to build relationships and be recognized as a valued partner in IT.

• Access to ongoing professional development and training opportunities.

• Work with cutting-edge technology and infrastructure.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.