Jobs for People with MS: National MS Society

The STR Support Specialist - German Speaker is responsible for active processing of master data for operational and transactional purchase process (Procure to Pay Process). This role processes the upcoming procurement data in accordance to actual valid legal requirements, SOP’s, company policies and further guidelines. Overall responsibility of supporting the requester/procurement community in various applicable Source to Pay process across various Procurement Systems (SAP Ariba, SAP ECC, SAP SRM, Synertrade etc.). This role is responsible for resolving the technical issues raised as part of procure to pay process working with relevant teams for timely resolution.

RESPONSIBILITIES

- Master Data and Helpdesk Operations

- M anagement of procurement master data (Vendor & Material)

Vendor Master Data

• Creates and maintains vendor master data (type GLM1, GLM4, GLM6 wherever applicable) per request from business needsin accordance with company policies, governance rules and processes,eg.inSITE, ONBOARD, GTS,ICS, Legal Contracts, etc.

• Acts as the liaison person with Global Master Data team to coordinate and facilitate the creation, maintenance of type GLMA (Affiliate Vendor) data per business need.

• Act as main contact with Compliance for reviewing, correcting and synchronizing the vendor master data with ONBOARD TP data.

• Creates and maintains specific fields of vendor master data to adapt to system setup of customized demands such as interface with external systems(if applicable).

• Acts as control owner (data processor role) of all ICS sub-process of P2P that is relevant to vendor master data.

• Assists the GBS Finance AP teamin the resolution of payment issues that is relevant to vendor master data by helping to address knowledges and execute follow-up corrections.

Material Master Data

• Creates and maintainsall types of material master data (HAWA/DIEN/DOKU) per request of procurement teamfor timelyand correct conversion of Purchase Orders, including basic, purchasingand other views wherever necessary.

• Creates and maintains material source list/purchasing info record per request of PVE/Category Manager to execute supplier strategy and contract effectiveness.

• Creates and maintains specific fields of material master data to adapt to system setup of customized demands such as interface with external systems(if applicable).

• Communicates all critical material data issues with the appropriate clinic/plant/business and PVE/Category Manager (if applicable).

General

• Monitors, follow-ups and responseswith the progress of all master data creation & maintenance to business requestors, to ensure timely approval and escalate when necessary.

• Assists the GBS operative buyer in the resolution of Purchase Order creation/change issues that is relevant to master data by helping to address knowledges and execute follow-up corrections.

• Generates and providesstandard or customized master data reports on a regular basis for business stake holders’ review.

• Supporting requesters in navigating through Procurement Systems and conducting refresher trainings for the user community, including training documentation and content management.

• Supporting issues/queries related to Shopping cart/ Purchase requisition creation process, Purchase order management, Goods receipt/Service entry sheet process, supplier queries, PO cancel/closure, PO changes & correction.

• Supporting SAP SRM/SAP Ariba/Synertrade Admin Activities like user access management, Delegation of Authority/Approval matrix maintenance, Catalog Management etc.

- Execution of administrative activities related to master data management

• Execution of internal/ external correspondence.

• Maintains stakeholder relations through directpersonal contact, phone, or written correspondence.

• Act proactively as the master data partner of procurement to ensure data quality, process efficiency,cost effectiveness and sustainability; continuously improve process wherever possible.

• Review and complywith the Code of BusinessConduct and all applicable companypolicies and procedures, local, state and federal laws and regulations.

QUALIFICATIONS

• German language - upper intermediate (B2)

• University degree desirable (BA or BS) in Business, Economics, Administration, Engineering, Commerce, Supply Chain or Procurement

• 2 years of experience in related positions in the field of procurement, logistics, accounting, purchasing

• Advanced and deep knowledge and expertise regarding assigned products, markets and suppliers

• If no experience in related position, we are willing to train as long as the language requirement is met

• Organized, structured and able to prioritize tasks

• Ability to analyze and solve problems

• Professional communication skills

• Customer oriented, results oriented with responsible work attitude

• Quality awareness and target oriented method

• Ability to work in a team