Job Information
Louisiana Department of State Civil Service ADMINISTRATIVE COORDINATOR 3 in Mandeville, Louisiana
ADMINISTRATIVE COORDINATOR 3
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ADMINISTRATIVE COORDINATOR 3
Salary
Depends on Qualifications
Location
Mandeville, LA
Job Type
Classified
Job Number
200730-AC3-MBHC
Department
LDH-Florida Parishes Human Services Authority
Opening Date
10/02/2024
Closing Date
10/7/2024 11:59 PM Central
Description
Benefits
Questions
Supplemental Information
We believe that our individual differences are our strength, and it forms the foundation that allows our agency to empower individuals to experience a greater quality of life.
Our agency’s vision is that all people will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors regardless of behavioral health needs or developmental disabilities. We have been lighting the path forward into recovery by providing person-centered services to adults and children who meet the treatment criteria for substance use disorders, developmental disabilities, and/or mental health.
To learn more about our agency, please Visit our website (http://fphsa.org/)
Potential Benefits:
Some of our facilities are approved HRSA/NHSC sites. Staff in specific positions at approved sites may be eligible to apply for certain student loan relief programs, which may also include those through the Public Service Loan Forgiveness (PSLF) program.
Educational opportunities made available to staff.
Paid holidays for eligible staff. This includes up to 10 statutory holidays as well as additional holidays as declared by the governor.
Earned Annual (personal) AND Sick Leave for eligible staff. Leave is accumulated and balances roll over each year.
Health, Life, and Miscellaneous Insurance Plans available for eligible staff, with multiple options at varying costs.
Retirement Options for eligible staff.
For some positions, clinical supervision related to licensure requirements may be provided by the appropriately licensed agency staff at no cost to the employee.
For more detailed information on some of these benefits, you may click on the “Benefits” tab located above.
This Administrative Coordinator 3 position is for a vacancy located in our Mandeville Behavioral Health Clinic in Mandeville, Louisiana. Please see the Examples of Work below for additional information on this position.
This position may be filled as a Probational Appointment. Applicants may be asked to serve a probationary period that may be anywhere between 6 months and 24 months.
Salary may be negotiable depending on the chosen applicant’s level of experience. Below is a list of the pay range(s) for the position(s):
Administrative Coordinator 3: $13.11/hour minimum - $23.59/hour maximum
Note regarding the advertised pay range: The maximum amount listed is the maximum salary a person can make while in this title and NOT the maximum amount usually offered to new hires.
Selected Core Competencies:
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
An additional premium pay of $1.00/hour may be applied hour for hour working in direct patient care.
No Civil Service test scoreis required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
ResumesWILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
For additional information about this vacancy contact:
Kasi Silbernagel, HR Specialist
FPHSA Human Resources
835 Pride Drive, Suite B
Phone: (985) 543-4333 ext. 1408
Email: kasi.silbernagel@fphsa.org
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Two years of experience in which clerical work was a major duty.
SUBSTITUTIONS:
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.
Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
NOTE:
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
NOTE: Any college hours or degree must be from an accredited college or university.
Job Concepts
Function of Work:
To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.
Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties.
Level of Work:
Advanced.
Supervision Received:
General from higher-level clerical and/or supervisory personnel.
Supervision Exercised:
May supervise 1-2 lower-level personnel.
Location of Work:
May be used by all state agencies.
Job Distinctions:
Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties.
Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.
Examples of Work
This position is part of the front-office staff and provides clerical support to the Slidell Behavioral Health Clinic and its employees . This support may include a variety of clerical duties, such as : answering multi-line telephones, routing phone calls to the appropriate staff or taking detailed messages, greeting clients, notifying staff of client arrivals, conducting check-in and check-out procedures for clients, verifying insurance coverage, contacting clients with appointment reminders, and processing faxes received. Additionally, this position may also enter information into the electronic health record (EHR), as well as maintain a supply of the necessary packets for both clients with scheduled appointments and walk-ins.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
* Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Do you have experience working with an electronic health record?
Yes
No
02
If you answered "yes" to Question 1, please describe your experience in detail. If you answered "no," please type "N/A" in the space below.
03
Do you have any experience working with insurance payer(s) relating to verifications and/or authorizations?
Yes
No
04
If you answered "yes" to Question 3, please describe your experience with insurance payer(s). If you answered "no," please type "N/A" in the space below.
05
Do yo have any experience working in the front office of a medical clinic?
Yes
No
06
If you answered "yes" to Question 5, please describe your experience with working in the front office of a medical clinic. If you answered "no," please type "N/A" in the space below.
07
CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
1= I have no experience and/or am uncomfortable communicating effectively
2= I have limited experience or require assistance to communicate effectively
3= I can communicate effectively
4= I can communicate effectively and help others improve their communication
08
CE: Explain your rating by providing specific and relevant examples in the box below.
09
DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions.
1= I have no experience and/or am uncomfortable demonstrating accountability
2= I have limited experience or require assistance to demonstrate accountability
3= I can demonstrate accountability
4= I can demonstrate accountability and help others improve their ability to demonstrate accountability
10
DA: Explain your rating by providing specific and relevant examples in the box below.
11
FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.
1= I have no experience and/or am uncomfortable focusing on customers
2= I have limited experience or require assistance to focus on customers
3= I can focus on customers
4= I can focus on customers and help others improve their ability to focus on customers
12
FC: Explain your rating by providing specific and relevant examples in the box below.
13
FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
1= I have no experience and/or am uncomfortable following policies and procedures
2= I have limited experience or require assistance to follow policies and procedures
3= I can follow policies and procedures
4= I can follow policies and procedures and help others improve their ability to follow policies and procedures
14
FPP: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Agency
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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