Job Information
American Family Insurance - Corporate Lead Product Advisor in Madison, Wisconsin
This is an expert-level role that provides the product and profit and growth linkage for all company and alliance products. Provides information, identification of root causes of deviations, development of solutions and driving the execution of plan implementation. Manages operational planning and rate revisions, accountable for achieving profit and growth goals. Depending upon business need, may specialize in leading new product innovation and development projects. Provides guidance to less experienced staff
Position Compensation Range:
$95,000.00 - $161,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location.
Primary Accountabilities
We oversee development of specific strategies related to price, product and underwriting. Executes and delivers product programs that lead to profitability and growth.
We collaborate with subject matter experts and other company leaders to implement changes that enhance the customer experience.
We researches the competition to develop opportunity and threat assessments.
We direct end-to-end life cycle of department and corporate projects.
We oversee implementation of product changes in compliance with laws and regulations.
This position leads with a continuous improvement approach.
Grows strong technical expertise and knowledge within the product management team.
Oversees research and insights gathering and analysis including competitive intelligence, customer empathy, develop pricing models and analysis, and new ideas methodology.
Develops customer product strategy including customer segmentation, roadmap development and maintenance of product backlog. Collaborates with product management for opportunity identification, enterprise service linkage, vendor management and research.
Executes and oversees lean product improvement processes to test-and-validate product needs using minimum viable product and other concepts.
Develops and oversees process for launch of products, services and enhancements. Ensures overall compliance and financial viability.
Defines, socializes, drives and reports on product objectives and Key Results and their corresponding Key Performance Indicators (KPIs)
Identifies and develops expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets.
Specialized Knowledge & Skills Requirements
Demonstrated experience providing customer-driven solutions, support, or service.
Demonstrated experience developing insurance product/line of business strategies.
Extensive knowledge of leveraging customer, market, and competitor intelligence.
Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches.
Extensive analytical and quantitative skills, with experience using data and metrics to inform decisions.
Extensive knowledge of market research and marketplace and regulatory trends.
Extensive knowledge and understanding of product design, pricing and product management.
Solid knowledge and understanding of advanced financial and data analysis techniques.
Demonstrated experience leading projects in product development and product management.
Demonstrated experience with profit and loss accountability.
Demonstrated experience in one or more of the following areas: sales, product lines, claims, or other core business functions.
Demonstrated experience managing and leading large complex projects or programs with a cross-divisional impact toward intended results.
Solid understanding of root cause analysis and processes.
In this flex office/home role, you will be expected to work a minimum of 10 days per month from the following office locations: Madison, WI 53783
Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.
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We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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At American Family Insurance, we know how hard our customers and employees work to achieve their dreams. That’s why, for over 90 years, we’ve made it our mission to protect those dreams. It’s all part of who we are and who we’ll always be – innovative, caring, agile, trustworthy, transparent and passionate. We’re a strong, forward-looking company and a proven leader in our industry. And if you’re looking to make a difference, we’re looking for you.
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