Jobs for People with MS: National MS Society

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POTBELLY SANDWICH WORKS General Manager in MADISON, Wisconsin

JOB REQUIREMENTS: General Manager Madison, WI PAY TRANSPARENCY \$60,000 - \$65,000 base salary range + bonus potential based on location, skills and qualifications. Compensation offered is subject to local wage and hour laws. BENEFITS**: Medical, Dental, Vision, Parental Leave Program, Domestic Partner Benefits, 401k with a match, Flexible Spending Account, Paid Time Off, Incentive Bonus Plan, Short-Term Disability, Long-Term Disability, Life/AD&D Insurance Job Title: General Manager Department/Function: Operations Location: Field, in Shop Reports to: District Manager Details: Full-Time, Exempt Travel Requirements: Rarely GENERAL DESCRIPTION The GM is the leader of the Potbelly shop! He or she should bring his or her Positive Energy each and every day to Build and Inspire our teams and to make Potbelly a fun place for our customers, too. He or she should have the ability to see \"Big Picture\" of running the business. Be able to coach and develop people, to execute outstanding product quality and exceptional customer service, and to build sales and control costs for each shift. He or she should also be able to multi-task and follow Potbelly standard operating policies and procedures with essential areas of focus including: ESSENTIAL FUNCTION In addition to following standard Potbelly operating policies and procedures, main areas of focus include (but are not limited to): People Select and hire great employees who represent Potbelly Values. Train and develop all employees to the next level. Assess staff abilities. Create and implement effective development plans. Create and enforce a plan to reduce turnover. Delegate tasks to team and provide follow-up. Hold team accountable. Build relationships among team members. Provide effective and open communication on goals during team meetings. Recognize positive contributions. Provide timely and thorough performance appraisals based on defined goals and objectives for the shop. Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures. Administer all in-shop employee benefits and payroll procedures. Customers Make customers really happy. Effectively handle customer complaints/issues. Measure customer satisfaction and execute plan to improve both satisfaction and loyalty. Maintain a clean and inviting shop. Ensure cleanliness, maintenance and security standards are met. Ensure product quality, safety and sanitation standards are met. Provide fast, friendly and accurate service. Continuously improve customer feedback program scores. Sales Increase comp sales and deliver budgeted sales each period. Create marketing plan. Lead local shop marketing to increase... For full info follow application link. We\'re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0756A220F33342AA

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