Jobs for People with MS: National MS Society

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Pitney Bowes Collection Account Specialist in Madison, Wisconsin

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

Job Description:

The Collection Account Specialist is responsible for maintaining client relationships by serving as a single point of contact for all client needs. In this position the Account Specialist is responsible for supporting transactions through internal & external process partners resolving transactions as assigned.

The hourly pay for this position is $17.50 per hour with the actual rate of pay dependent upon the following factors: work location for the successful candidate, experience, and qualifications.

You are:

• The individual that will be working with agents responsible for invoicing, account maintenance, collections, sales support and responding to any client inquires/requests

• A forward-thinking individual, high energy ready for new experiences everyday

You will:

Collect past due accounts within three business areas.

Correct billing errors within three business areas maintaining customer account information in all applicable systems.

Handle account cleansing which includes, but is not limited to, payment application and reconciliation; PO and cost center updates; Billing consolidations; Major account and master lease creation and inventory correction.

Create and maintain spreadsheet and/or manual billing via Microsoft Excel and generating customer correspondence via Microsoft Word

Communicate with and maintain a good relationship with other business units to best assist our clients.

Organize your day to ensure proper time parameters are met for all items and tasks.

Your Background:

You will have a positive, team oriented, client first attitude.

Preferred strong Microsoft Excel and Microsoft Word abilities.

You are self-driven, able to work independently and have the ability to prioritize and schedule daily activities while functioning in a team environment.

Preferred experience with collections, account management, and billing reconciliation.

This position handles sensitive financial data for our clients; therefore, a credit review is included in the background screening process.

Our Team:

SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

Pitney Bowes maintains a drug-free workplace.

We will:

• Provide the opportunity to grow and develop your career

• Offer an inclusive environment that encourages diverse perspectives and ideas

• Deliver challenging and unique opportunities to contribute to the success of a transforming organization

• Offer comprehensive benefits globally (PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) )

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. 

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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