Job Information
STATE BANK OF CROSS PLAINS Client Service Associate in MADISON, Wisconsin
JOB REQUIREMENTS: Full Time Client Service Associate Job Locations US-WI-Monona # of Openings 1 Category Retail Services/Sales Overview Lake Ridge Bank is seeking a service-oriented professional to join our Monona team as a full-time Client Service Associate (CSA)! The Client Service Associate engages clients in meaningful conversations while performing a variety of banking transactions with a high degree of accuracy and confidentiality. The individual in this position listens and promptly responds to client inquiries, seamlessly refers additional business to the Personal Bankers, and adheres to all established Lake Ridge Bank policies, procedures and regulations. Under direction from the Retail Manager, the Client Service Associate works to achieve their targeted level of transaction accuracy, service delivery, and sales. Responsibilities Promote and maintain positive relations with all internal and external contacts, clients and potential clients. Process all transactions that come through the CSA area including but not limited to cashing checks, performing withdrawals, making deposits, processing loan payments, etc. Properly balance and maintain a cash drawer daily Keep informed about bank products and services offered Maintain confidentiality of client information at all times Complete all annual bank security and compliance training Participates in community involvement/bank activities as appropriate Works as part of a team to accomplish branch/dept goals. This includes working additional hours as needed and/or assisting other offices as needed Performs all other duties as assigned Qualifications Candidates should have exceptional interpersonal skills, demonstrated problem solving skills, strong organizational skills, general accounting knowledge/math skills, and an ability to represent the organization in a professional, positive manner. Previous banking experience or cash handling experienced preferred. Hours for this position will be 7:30am-6:00 pm Monday - Friday with ocasional Saturdays 8:45am-12:15pm Lake Ridge Bank values a diverse workforce and is an Affirmative... For full info follow application link. The State Bank of Cross Plains values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer. Minorities, Females, Veterans and Individuals with Disabilities encouraged to apply. Consistent with State Bank of Cross Plains\' commitment to employ and advance qualified individuals with disabilities, State Bank of Cross Plains provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, provide documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at State Bank of Cross Plains, please contact Human Resources at (608) 849-2700 or email us. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/94A6BA8F634F42D2