Job Information
ROBESON COUNTY COMMITTE ON DOMESTIC VIOLENCE INC Housing Case Manager in Lumberton, North Carolina
Overall Function: Provide support services to families in shelter and/or recently housed families while continuing to promote agency culture of respect, empowerment and accessibility. *Responsibilities: *
- Responsible for providing case management to ensure families remain housed, goals are being addressed.
- Must maintain required caseload, complete documentation in a timely manner, document accurate communication log and progress notes
- Develop a housing procurement, financial, and self-sufficiency case management plan with clients.
- Provide mediation and advocacy with landlords on the clients behalf to develop a workable plan to obtain and or maintain housing.
- Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies, debtors and creditors).
- Serve as an ongoing liaison between property managers and participants as well as between participants and neighbors.
- Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.
- Assist in development of and encourage adherence to a personal budget through pro-active housing and budget counseling sessions; provide budget counseling and education to assist clients in establishing payments plans for bills and past debts and to assist clients in obtaining and maintaining their housing.
- Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network in order to ensure ongoing direction and support as needed.
- Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services.
- Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community.
- Maintain accurate daily logs records, monthly outcome reports, and files for each client.
- Collect and report program data, including but not limited to HMIS reporting and funders required data.
- Provide administrative support to the Local Planning Area.
- Maintain a complete working file providing activity documentation and copies of all corresponding paperwork.