Job Information
Institute for Community Living, Inc. Director of Social Services-79544301 in Long Island City, New York
Description
NOTE: All applicants must comply with ICL”s vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).
JOB SUMMARY:
Direct the social services staff to provide counseling, entitlement, health and educational programs and social services. Coordinate clinical services on site.
ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.
Ensure adequate mental health, medical, social services, housing placement and substance abuse services for all clients
Control the quality of services through formal supervision, case conferences and consultation to ensure a high standard of services
Evaluate assessment documentation and establish criteria for program admission
Communicate with referral agencies on admission criteria and bed vacancies
Review charts and database entries
Work with program director and staff to support clinical work
Establish an ongoing training program and staff development to ensure professional and informed service
Implement casework policies and procedures to ensure continuity of services
Manage collection and analysis of client and program data to generate reports and evaluate programs
Intervene in major crises to ensure the well-being of staff and clients
Provide technical assistance to case management team as needed
Work jointly with contract medical / mental health providers to ensure timely delivery of services
Provides supervision and oversight to supervisory clinical staff (see positions supervised above)
Manages the completion of time clock edits of staff who report to this position.
Monitors subordinates’ compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance.
Completion of performance evaluations.
Conducts staff supervision in the absence of the Program Manager.
Assists with disciplinary actions by participating in disciplinary counseling, completing disciplinary action reports, and recommending employee terminations as needed.
Monitors whether staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors; conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site specific exposure control plan.
Promotes positive employee morale and a culture of compliance in the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination; responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed).
Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA.
Participates in employment interviews that meet federal, state, and agency regulatory guidelines.
Has on-call responsibility.
Perform other duties as assigned
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of the management process, especially as it applies to not-for-profit organizations
Knowledge of Microsoft Office software
Effective staff management skills: Planning, scheduling, assigning and directing of work; appraising performance; rewarding and disciplining; and addressing complaints and resolving problems.; selecting, training and developing employees; directing employees toward desired objectives; delegating, motivating, and controlling the essential work functions (e.g. developing performance standards, measuring results, taking corrective action)
Effective organizational skills (e.g. planning, scheduling, prioritizing tasks, organizing and allocating resources)
Financial/accounting skills sufficient to understand the program’s budget and related financial reports
Effective college-level problem-solving skills
Effective interpersonal skills
Ability to work with diverse individuals
Ability to work as a member of a team
Ability to make reasonable and sound evaluative judgments
Ability to create, compose, and edit written materials, including business reports and correspondence
Ability to read and understand government regulations
Ability to effectively and efficiently respond to questions from employees
Ability to present information to executive management, persons served, and employees
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Master’s or Doctoral degree in Human Services field (Social Work, Psychology, Nursing, Rehab Counseling, Counseling, etc.) plus a minimum of 3 years progressive supervisory experience in a human services setting.
PREFERRED EDUCATION AND/OR EXPERIENCE:
NYS Education Department Licensure in professional field.
Experience with treatment planning and DHS regulations
Ability to supervise case managers and their written work. Coaching when according.