Jobs for People with MS: National MS Society

Description

About the team:

We are expanding our services, and to support this growth, we are looking for a Communications Manager to join our Policy in Action (PIA) line of business.

PIA provides programme and network support, technical assistance, and mutual (peer-based) learning and training services to European Union (EU) institutions, particularly the European Commission Directorate-Generals and executive agencies. Our portfolio of projects covers a range of policy areas including employment, labour market, social inclusion and protection, education and training, and migration and asylum.

About the role:

You will help shape and provide advice on a wide range of communications services including strategies, stakeholder engagement plans, website content, publications, newsletters and copy-editing, social media, collaborative platforms, videos and other communications tools. This is a very hands-on role where communications knowledge is applied in a very practical way to help deliver large, multi-annual programmes, involving close engagement with EU clients, stakeholders (such as national ministries, non-governmental organisations, social partners, etc.) multi-disciplinary experts and beneficiaries.

Leading the delivery of PIA communications activities, your main responsibilities will include:

• Advising clients and internal staff on the design and development of communications strategies for a range of contracts and proposals;

• Management and coaching of communications team colleagues;

• Taking forward the design, development and management of digital tools including collaborative platforms, amongst others;

• Lead, advise or support the development of web content as well as monitor technical updates;

• Oversee the implementation of social media strategies and provide input on the creation on copy;

• Monitoring analytics across communication channels to reach KPIs;

• Advise on and oversee the design and development of written deliverables, with an emphasis on high quality editorial work, visual presentation and good design skills;

• Contribute to reports and proposal-writing by advising and drafting content, including methods for the wide range of communications services clients require in the EU and UK markets;

• Participate, lead and contribute to client and stakeholder meetings;

• Take responsibility for quality assurance, continuous improvement and the delivery of high-quality work for clients;

• Bring innovations to help develop the communications services on offer to clients;

• Undertake other key tasks, as required.

What we are looking for:

• Master’s Degree or equivalent combination of education and 7+ years’ professional experience in strategic communications role;

• Previous experience of managing, supervising or mentoring others, ability to work within multi-cultural, multi-disciplinary teams spread across different countries and time zones;

• Knowledge and interest in social policy, ideally in relation to employment, labour market, social inclusion and protection, education and training, migration and asylum;

• Strong organisational, coordination and financial skills, including time management, multi-tasking and the ability to work in a fast-paced environment;

• Experience developing communities of practice and managing online communities is an advantage;

• Experience of managing communication campaigns is a plus;

• Excellent interpersonal and communication skills, including interacting with multi-national and multi-disciplinary stakeholders;

• Excellent verbal, written, analytical and presentation skills in English (C1 or equivalent) - additional European languages an advantage;

• Experience with content management systems (CMS), for example Drupal. Knowledge and understanding of HTML, CSS or Javascript is a plus;

• Experience of business development activities including capture work, proposal preparation, building partnerships.

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About us:

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

Learn more about what we do (https://www.icf.com/) and our commitment to inclusion (https://www.icf.com/company/about/diversity-inclusion) .

The benefits of joining ICF:

Our people at ICF are our most important asset, so we invest in them from the moment they arrive. When you join our team, you’ll have access to a vast array of benefits to help you live your life well.

We offer a hybrid working policy, which will provide you with the flexibility to collaborate in the office, as well as in the comfort of your own home, ensuring you are able to successfully deliver the requirements of your role.

To support you, our employee wellbeing hub is designed to provide highly personalised support across a comprehensive range of wellbeing issues, such as mind, body, finances, community, career programs and HR support.

We enjoy celebrating success, which is why we have a competitive recognition program called ‘You Matter’, which awards points as a ‘thank you’ for your work achievements. These can be spent on a large variety of high-quality items, as well as online or high-street vouchers, all with zero tax payable by the employee.

ICF also offers a range of competitive benefits, which include:

• Single Private Medical Insurance cover with no restrictions on existing conditions.

• Dental insurance and an online GP service.

• 25 days annual leave, plus UK bank holidays (annual leave increases with years of service).

• Pension scheme with 5% of salary employer contribution

• Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick.

• Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay.

London (GB80)