IQVIA Clinical Project Management Director - Internal Medicine (Infectious Diseases & Vaccines), Flexible location can be based in Europe in Livingston, United Kingdom
Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
PURPOSE Clinical Project Management is focused on project productivity, delivery and quality resulting in strong financial performance and customer satisfaction. Focus is on leveraging deep therapeutic expertise and IQVIAs’ suite of solutions to drive operational excellence and strategic leadership with our customers. Leadership of the core project team (and/or sub-team) and responsible for achieving large, complex and multi-regional (often mega) project’s overall objectives to the Sponsor’s satisfaction per Contract while optimizing speed, quality and cost of delivery and in accordance with SOPs, policies and practices. RESPONSIBILITIES
Contribute to the development of the project delivery strategy for RFPs. Participate in bid defense preparations. Lead bid defense presentations in partnership with Business Development for large, complex, multi-service, multi-region studies or programs (may include mega studies). Understand project strategy and translate the agreed upon approach.
Develops integrated study management plans with the core project team.
Accountable for the execution of clinical studies per Contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures.
Recognize systemic issues at the program or portfolio level and identify solutions with the project teams, recommend actions to improve efficiencies and oversee the implementation of best practices; address escalation items with the Customer.
Set objectives of the core project team and/or sub-team(s) according to agreed upon contract, strategy and approach, effectively communicate and assess performance.
Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles.
Monitor progress against Contract and prepare/present project information proactively to all stakeholders internally and externally.
Responsible for delivery and management of programs of studies.
May be responsible for portfolio management with one customer or therapeutic area.
Manage strategic risk (positive and negative) and contingencies proactively and lead problem solving and resolution efforts.
Achieve project quality by identifying quality risks and issues, responding to issues raised by project team members and planning/implementing appropriate corrective and preventative action plans.
Serve as primary project/program/portfolio contact with Customer and own relationship with key customer contact(s); communicate/collaborate with IQVIAs’ sales representatives as necessary.
Drive consistency of operational delivery across customer’s projects/programs.
Build the cross-functional project/program/portfolio team and lead their efforts; responsible for managing cross-collaboration of the core team and for overall project delivery to support milestone achievement and to manage study issues and obstacles.
Responsible for ensuring the financial success of project.
Forecast and identify opportunities to accelerate activities to bring revenue forward.
Identify changes in scope and manage change control process as necessary; identify opportunities to increase scope to assist the Customer's business needs.
Identify and communicate strategic lessons learned and best practices to promote continuous improvement.
Participate in, champion and adopt function and/or corporate initiatives, changes and/or special project assignments; act as a client liaison, departmental cross-functional liaison and/or change agent.
Provide input to line managers of their project team members’ performance relative to project tasks. Recommend team members’ further professional development. Support staff development. Mentor less experienced project team members on assigned projects to support their professional development.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines
Broad protocol knowledge; therapeutic knowledge desired
Strong understanding of Clinical Research industry (drug/device/technology/etc.) and the relevant environments in which it operates
Strong understanding of the competitive environment and how to communicate/demonstrate value through IQVIAs solutions
Strong understanding of other IQVIAs functions and their inter-relationship with Project Leadership
Project management practices and terminology
Strong understanding of, and experience managing, contractual obligations and implications
Demonstrated strong understanding of project financials and experience managing project P&L
Proven ability to work through others in a global environment to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback and coaching; experience productively partnering cross functionally and with customers to advance work effectively and efficiently
Ability to identify and organize resources needed to accomplish tasks, set objectives and provide clear direction to others; experience planning activities in advance and taking account of possible changing circumstances; manages time effectively
Excellent communication and presentation skills, including good command of English language
Proven ability to make decisions with limited information, bringing clarity to disparate information to inform actions and drive results
Experience working productively in a pressurized environment, balancing operational and strategic priorities and maintaining a positive outlook at work; handles criticism well and learns from it
Excellent customer management skills and demonstrated ability to understand customer needs, have difficult conversations with internal/external stakeholders and customers, negotiate solutions and understand impacts on the overall program/portfolio
Open to learning and keeping own knowledge and skill set current and evolving
Strong software and computer skills, including MS Office applications
Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project and taking account of a wide range of issues across, and related to, the project
Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving
Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues
Ability to establish and maintain effective working relationships with coworkers, managers and clients. MINIMUM REQUIRED EDUCATION AND EXPERIENCE Bachelor's degree in life sciences or related field and 12 years clinical research experience including 8 years project management experience; or equivalent combination of education, training and experience PHYSICAL REQUIREMENTS
Extensive use of keyboard requiring repetitive motion of fingers.
Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
Regular sitting for extended periods of time.
May require frequent travel.
We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™
At IQVIA, we have a vision. Where every healthcare decision is based on evidence. Where data science and human science come together to improve global health. Where new and creative solutions aren’t just possible – they are expected.
Thank you for your interest in growing your career with us. It takes insight, curiosity, and intellectual courage to transform healthcare. The 56,000+ employees of the IQVIA family of companies, including Q2 Solutions, are reimagining a world without the consequences of disease. We are brave minds bringing powerful ideas to reality. At IQVIA, you can truly make an impact in an environment where you’re supported to succeed.
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