Jobs for People with MS: National MS Society

Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as an Print Support Specialist with one of the best industries in the world for sustainable energy.

Why you should apply to be an Print Support Specialist :

· Pay Rate: Negotiable

· Employment Type: Long term temp, Temp to hire

· Location: Lincoln, NE, 68506

· Schedule: M-F

· Great Advancement Opportunities

· Overtime available

What a typical day as an Print Support Specialist might look like:

l Daily support of network and workstation printers

l Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.

l Escalates problems to a technician as necessary

l Keeps the customer up to date on the progress of problem resolution

l Provides end users with detailed remote access knowledge and documents complete trouble shooting information

l Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager

l Responsible for on-site hardware & consumables inventory

l Responsible for printer procurement as required by the customer

l Responsible for printer hot swap inventory

l Documents and reports all fleet meter reads

l Maintains printer fleet tools/databases

l Responsible for the daily support of site-specific network and workstation printers.

l Responds to customer requests for technical support and training with the focus being on customer service.

l Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager.

l Works to ensure that the service level agreements between the customer and RICOH are achieved.

l In addition, responsibilities may include the procurement of printer hardware and the management of an on-site parts/consumables inventory.

This job might be an outstanding fit if you:

l High School Diploma (or equivalent) with additional education preferred

l IT Help Desk Support experience (application & hardware support)

l Excellent customer service skills

l Good project management skills and ability to prioritize tasks

l Strong technical knowledge of network and site-specific printers, and company products

What happens next:

Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more!

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be an Print Support Specialist today!

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.