Jobs for People with MS: National MS Society

Description

Robert Half is looking for a talented Business Systems Analyst for a client headquartered in Lexington, Kentucky! This role is a contract to hire opportunity and is a full 40 hours per week on-site at our client's headquarters in Lexington. The Business Systems Analyst will play a pivotal role in supporting and optimizing the organization’s use of third-party software applications while managing the lifecycle of software releases. This role involves working closely with internal stakeholders, external vendors, and technical teams to ensure smooth operations, align technology solutions with business needs, and manage the deployment of updates or new features.

WHAT YOU’LL DO

• Serve as the primary point of contact for all third-party software applications used across the organization.

• Monitor and troubleshoot issues related to third-party software, escalating to vendors/support when necessary, and ensure timely resolution.

• Conduct routine audits and maintenance of third-party systems to ensure reliability and security compliance.

• Collaborate with business units to evaluate and recommend enhancements or upgrades.

• Plan and coordinate the release schedule for enterprise software updates, patches, and new implementations in collaboration with vendors and IT Teams.

• Develop and maintain details release plans, ensuring minimal disruption to operations.

• Oversee post-release reviews to ensure quality and identify opportunities for improvement in the release process.

• Maintain thorough documentation for third-party applications including user guides, system configuration, and release notes.

• Act as a liaison between the organization and third-party vendors to negotiate contracts, service levels and deliverables.

• Facilitate regular meetings to ensure alignment on timelines and expectations.

• Conduct user acceptance testing (UAT) and coordinate feedback loops into subsequent releases.

  Requirements

• 3-5 years’ experience Business Admin and/or Information Technology

• Excellent communication skills both written and verbal. Able to interact successfully with a wide range of personnel ie., executives, managers, other subject matter experts.

• Strong analytical skills required; including the proven ability to interpret business needs and translate them into application and operational requirements.

• Ability to multi-task and engage in multiple initiatives simultaneously.

• Able to handle deadlines and work well under pressure.

• Must show attention to detail and be able to provide thorough documentation of system recommendations.

• Experience with ADP, 8x8, DocuSign, SAP Concur, Punchout Integrations, Zendesk preferred.

  Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .