Jobs for People with MS: National MS Society

Description

Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution

Keep records of customer interactions process customer accounts and file documents

Follow communication procedures guidelines and policies

Take the extra mile to engage customers

Requirements

Education: HS Diploma/GED

• Agents must type 60+ WPM

• Excellent customer service skills

• Strong written and oral communication skills

• Experience in MS Office

• Familiarity with SAP and Sales Force a plus

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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