Job Information
Crown Equipment Corporation Service Customer Care Rep in Lenexa, Kansas
Service Customer Care Rep
Location:
Lenexa, KS, US, 66215
Company Description:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
SERVICE CUSTOMER CARE REPRESENTATIVE / DISPATCHER
Responsibilities:
Process incoming calls from both Crown customers and Service Technicians
Dispatch technicians
Enter technician payroll hours
Process parts and service billing
Create daily work orders
Maintain records and files
Assist other departments as needed
Qualifications:
High school diploma or equivalent
Excellent phone skills
Good communication, organizational, math and computer skills
Experience with Microsoft Office
Leadership skills, technical experience and knowledge a plus
Ability to multitask
If you possess these qualifications and wish to be considered for this position, please complete your candidate profile and submit an application.
If you have any questions regarding this Job Requisition, please contact Karin Thilges in the Human Resources Department at extension 78611 .
Crown Equipment Corporation
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