Job Information
Peoples Bank Universal Banker I - Lemont in Lemont, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12639731
JOB SUMMARY
Provide prompt, efficient and friendly service to ensure an excellent customer experience for all customers and employees. Acknowledges customers\' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven. They must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills.
DUTIES AND RESPONSIBILITIES
Processes all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvals
Counts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is off
Follows BSA/AML/OFAC policies and/or procedures to report any suspicious activity
Always maintains integrity, including keeping all Bank business and information confidential
Regularly engages customers to understand needs and make appropriate product and service recommendations
Easily assists customers with routine questions and account maintenance requests
Will make progress to become proficient in the following:
Process vault transactions - including balancing and all other required daily transactions
Open and close banking center (including all end of day processing)
All required operational activities of the teller line
Has knowledge of the Bank\'s security system and assists in testing alarms
Assists in completing all required reports
Experience, knowledge and proven sound decision-making lead to higher limits and authority
QUALIFICATIONS
High school diploma or its equivalent
Six months of customer service/cash handling experience required
Experience with Microsoft Office Suite required
Must have smartphone (iOS or Android) that is able to support security features required by the Bank\'s IT security guidelines
ABOUT US
For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.
Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.
At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.
For more information on benefits visit the Careers page of our company website at<https://www.ibankpeoples.com/resources/careers>.
Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Equal Housing Lender/ Member FDIC
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\ \ For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.\ \ <https://ibankpeoples.applicantpro.com/jobs/3699672-1023505.html>