Job Information
Golden Route Operations Team Member Relations Specialist in Las Vegas, Nevada
City
Las Vegas
State
NV
Shift
Day
Type of Shift
Full Time
Department
Human Resources
Team Member Relations Specialist The Strat (Las Vegas, NV)
Description:
Summary:
Responsible for executing team member relations processes and practices, emphasizing positive relationships and providing guidance to managers and team members. Assist the Director of Human Resources with investigations and coordinate companywide events, awards, updates, and compliance needs.
Essential Functions and Responsibilities:
Handle team member relations by investigating and responding to issues like complaints, harassment allegations, and working conditions concerns
Provide guidance to resolve work-related conflicts for team members, supervisors, and department heads through advice and recommendations
Collaborate with various teams and departments to establish and maintain effective working relationships
Report findings and consult with leadership on appropriate actions.
Coordinate and execute departmental and property programs such as Team Member of the Month, special events, and promotional activities
Provide administrative support for training initiatives and assist in creating new hire materials
Create team member badges as needed
Facilitate property events including facility planning, registration logistics, and supply ordering
Develop internal communication materials such as newsletters, posters, catalogs, and visual aids
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Requirements:
Qualifications
1-3 years experience in role with similar responsibilities or with relevant transferrable skills in a similar environment required
Prior Human Resources experience required
Results-driven and people-oriented, with a strong sense of judgment—able to balance business considerations effectively. Service-oriented yet assertive and persuasive.
Excellent communication skills verbally and in writing
Ability to use discretion related to team member concerns to appropriately escalate concerns to senior HR leadership
Proven experience providing high level of guest service
Ability to access and input information using a moderately complex computer system
Experience using Microsoft Office products
At least 18 Years of Age
High School Diploma or Equivalent required
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
- None
Physical Requirements
Occasionally push/pull up to 25lbs.
Occasionally lift and/or carry up to 25lbs. at floor, knee, waist, and chest levels
Occasionally Squat, kneel, reach, bend, twist
Frequently and work at a desk or computer
Regularly stand and walk
Ability to communicate using in-person speech, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Constant use of hearing and vision
Ability to tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Smoky
Noisy
Bright flashing lights
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
Return to Search (AppJobSearch1.jsp)