Jobs for People with MS: National MS Society

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Are you ready for your next challenge? Discover it here at UnitedHealth Group and help us reinvent the health system. We're going beyond basic care, providing integrated health programs with a member-centric focus. The challenge is ensuring we deliver the right care at the right time. When you join us as a RN Complex Case Manager, you'll be making a difference in peoples' lives and will be responsible for discharge planning, improved transitions of care, and utilization management of hospitalized health plan members. You will ensure patients receive quality medical care in the most appropriate setting.

Candidates must be available to work Monday-Friday 8:30 am-5:00 pm and be willing to perform home and office visits as needed.

If you are located in Las Vegas, NV, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Perform patient assessment of all major domains using evidence based criteria (physical, functional, financial and psychosocial)

• Monitor and report variances that may challenge timely quality care

• Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care

• Utilize both company and community based resources to establish a safe and effective case management plan for members

• Collaborate with patient, family, and health care providers to develop an individualized plan of care

• Communicate with all stakeholders the required health related information to ensure quality coordinated care and services are provided expeditiously to all hospitalized members

• Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team

• Utilize approved clinical criteria to assess and determine appropriate level of care for hospitalized members

• Understand insurance products, benefits, coverage limitations, insurance and governmental regulations as it applies to the health plan

• Accountable to understand role and how it affects utilization management benchmarks and quality outcomes

• Provides health education and coaches consumers on treatment alternatives to assist them in best decision making

• Supports consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost

• Coordinates services and referrals to health programs

• Prepares individuals for physician visits

• Assesses and triages immediate health concerns

• Manages utilization through education

• Identifies problems or gaps in care offering opportunity for intervention

• Assists members in sorting through their benefits and making choices

• Takes in-bound calls and places out-bound calls as dictated by consumer and business needs

• Special projects, initiatives, and other job duties as assigned

• Work completed in Sub-Acute facilities or Acute Hospital settings

• Occasional driving up to one (1) hour daily for regular employees per diem employees will drive less than one hour daily and are not subject to the driving requirements

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Registered Nurse with active unrestricted license in the State of Nevada

• 3+ years of adult clinical experience in a hospital, acute care or direct care setting

• Intermediate level of proficiency using a PC in a Windows environment, including Microsoft Word

Preferred Qualifications:

• Bachelor’s degree

• CCM certification or ability to obtain within 2 years of employment

• 2+ years of case management/utilization review experience

• Experience in an IMC level or higher (i.e. ER, ICU, etc.)

• Experience in a managed care organization

• Knowledge of Interqual or Milliman guidelines (MCG)

• Experience in a telephonic role

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Nevada Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.